Interface AI
Staff Backend Engineer – Core AI Platform
Job Summary
The role involves architecting and leading the development of multi-agent AI infrastructure tailored for financial institutions. Candidates will design scalable, low-latency systems that integrate language models, memory, and decision modules to enable real-time, autonomous AI-driven applications. The position requires extensive experience in backend and AI/ML systems, with a focus on distributed inference, system design, and reinforcement learning techniques. Collaborating with research and engineering teams, the engineer will establish best practices for trustworthy, extensible, and high-performing AI systems in a highly regulated environment.
Required Skills
Job Description
interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.
Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.
interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.
Location: India (Remote)
Function: Engineering – AI Platform
Level: Staff
Reports to: VP of Engineering / CTO
About the Role
We’re hiring a Staff Backend Engineer – Core AI Platform to architect and lead the development of the foundational multi-agent infrastructure powering the next generation of intelligent systems for financial institutions.
This role is not about plugging in pre-built models—it’s about designing and scaling custom AI orchestration frameworks that bind language models, memory, judgment modules, and tool use into autonomous systems that are trustworthy, composable, and policy-aligned.
You’ll work at the intersection of machine learning, distributed systems, and agentic reasoning, partnering with researchers, backend engineers, and product leaders to bring real-time, LLM-driven intelligence into production at scale.
This is a rare opportunity to define and build the AI runtime and execution architecture for mission-critical agents in a high-regulation, high-trust industry.
What You’ll Own
- Architect a multi-agent AI framework for orchestrating LLMs, tools, memory, and decision modules in live user-facing systems
- Build and optimize low-latency, distributed inference systems that meet real-time SLAs for transactional environments
- Develop modular components for task planning, reward routing, fallback handling, and multi-turn reasoning
- Design developer-facing APIs and tooling to allow AI product teams to safely extend and compose agentic functionality
- Integrate vector stores, custom retrieval pipelines, model evaluators, judgment layers, and auto-tuning workflows
- Drive the implementation of prompt tuning, reward modeling, and LLM-as-a-Judge techniques in production loops
- Collaborate with research to productionize new RL, planning, or alignment strategies
- Establish architectural best practices for extensibility, observability, and trust in AI-enabled systems
What We’re Looking For
Required Qualifications
- 8+ years of backend or platform engineering experience, with at least 2 years building or deploying AI/ML systems
- Prior hands-on experience building ML models or training pipelines—you know how models learn, behave, and break
- Expert knowledge of LLM system design, agent architectures, and Reinforcement Learning techniques
- Deep experience with Node.js, asynchronous architecture, and performance-critical backend systems
- Proven track record building distributed, event-driven systems in high-throughput environments
- Experience building real-time inference systems that integrate LLMs with retrieval, memory, or tool use
- Strong systems design skills: designing modular, fault-tolerant, observable software at scale
- Demonstrated ability to lead architectural design and cross-functional engineering initiatives
Preferred Experience
- Experience building multi-agent systems or intelligent orchestration engines
- Familiarity with vector databases, semantic search, and prompt engineering techniques
- Comfort integrating ML eval frameworks and offline/online experimentation pipelines
- Open-source contributions to LLM tooling or infrastructure a plus
What Makes This Role Special
- You’ll define the core AI infrastructure powering autonomous financial workflows across millions of users
- You’ll lead the engineering strategy behind multi-agent AI systems—designing how autonomous AI thinks, adapts, and acts
- You’ll build for speed, scale, and compliance, solving real-world challenges in applied alignment, observability, and modularity
- You’ll work with a team that combines world-class AI research, backend engineering, and product-first thinking to move fast with purpose
At interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.
Interface AI
Interface AI is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI
See more jobsSafe Remote Job Search Tips
Verify Employer Thoroughly
Research the company's identity thoroughly before applying. Check for a professional website with contacts, active social media, and LinkedIn profiles. Verify details across platforms and look for reviews on Glassdoor or Trustpilot to confirm legitimacy.
Never Pay to Get a Job
Legitimate employers never require payment for applications, training, background checks, or equipment. Always reject upfront payment requests or demands for bank details, even if they claim it's for purchasing necessary work gear on your behalf.
Safeguard Your Personal Information
Protect sensitive data like SSN, bank details, or ID copies. Share this only after accepting a formal, written job offer. Ensure it's submitted via a secure company system or portal, never through insecure channels like standard email attachments.
Scrutinize Communication & Interviews
Watch for communication red flags: poor grammar, generic emails (@gmail), vague details, or undue pressure. Be highly suspicious of interviews held only via text or chat apps; legitimate companies typically use video or phone calls.
Beware of Unrealistic Offers
If an offer's salary or benefits seem unrealistically high for the work involved, be cautious. Research standard pay for similar roles. Offers that appear 'too good to be true' are often scams designed to lure you into providing information or payment.
Insist on a Formal Contract
Always secure and review a formal, written job offer or employment contract before starting work or sharing final personal details. Ensure it clearly defines your role, compensation, key terms, and conditions to avoid misunderstandings or scams.