Quince
Storefront User Testing (Contract)
Job Description
OUR STORY
Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.
OUR VALUES
Customer First. Customer satisfaction is our highest priority.
High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.
Essential design. We don’t chase trends, and we don’t sell everything. We’re expert curators that find the very best and bring it to you at the lowest prices.
Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.
Environmentally and Socially conscious. We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.
OUR TEAM AND SUCCESS
Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.
THE IDEAL CANDIDATE:
We are looking for a highly detail-oriented Manual QA Tester to ensure the highest level of quality for our web and mobile app storefront releases. This role requires meticulous attention to detail across devices and browsers to identify and report bugs clearly, prioritizing critical blockers for releases. The ideal candidate thrives in a fast-paced, high-performance environment and will play a crucial role in testing new features, ensuring smooth releases, and maintaining a seamless user experience across platforms. This role will work closely with product managers, engineers, UI/UX designers, and the storefront team to maintain the integrity of our digital experiences.
RESPONSIBILITIES:
- Execute manual testing across web and mobile storefronts, covering key user journeys, regressions, and feature releases.
- Ensure cross-browser and cross-device compatibility, validating performance on different screen sizes, operating systems, and environments.
- Verify that designs match Figma files precisely, ensuring pixel-perfect UI implementation and design consistency.
- Check end-to-end user flows, ensuring they make sense from a consumer experience perspective and that interactions feel intuitive, smooth, and frictionless.
- Maintain a high bar for quality, ensuring that every product and release meets our standards for an exceptional user experience before going live.
- Accurately document and report bugs, prioritizing blockers with product managers for release and ensuring issues are clearly communicated for resolution.
- Collaborate with engineering, product, and UI/UX teams to validate fixes and improvements before deployment.
- Develop and maintain detailed test cases and checklists to ensure comprehensive coverage of new and existing functionality.
- Own UAT testing and work closely with stakeholders to sign off on final approvals before launches.
- Monitor live releases for post-deployment issues, ensuring smooth rollouts and quick bug resolution.
- Work with the team to continuously improve testing processes, identifying gaps in coverage and potential areas for automation.
REQUIREMENTS:
- 5+ years of experience in manual QA testing focused on eCommerce storefronts (web & mobile apps).
- Exceptional attention to detail, with a strong ability to catch inconsistencies, usability issues, and functional gaps.
- Experience testing across multiple browsers, mobile devices (iOS & Android), and screen resolutions.
- Strong ability to write clear, structured bug reports and work with engineering to prioritize critical issues.
- Experience in validating UI/UX against Figma designs, ensuring visual accuracy and consistency.
- Familiarity with QA best practices, exploratory testing, and regression testing.
- Experience working in fast-paced, agile environments, managing multiple releases at once.
- Passion for ensuring a seamless, high-quality customer experience across digital platforms.
This is a 6 month contract role.
Security Advisory: Beware of Frauds
At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
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Quince
Quince brings luxury products like Mongolian Cashmere, Italian Leather, Turkish Cotton and Washable Silk to everyone at radically low prices. Shop premium essentials with no middleman.
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