Strategic Operations Specialist

We’re a fast-moving, global staffing agency connecting top talent from around the world with U.S. companies. We thrive in a startup-like, tech-savvy environment and are looking for Strategic Operations Specialist to help run the business across functions — from Recruiting and Finance to Sales, Marketing, and Operations.

This role is for a versatile operator who can wear many hats. You might lead a pricing strategy sprint one day, map a new client onboarding workflow the next, and dig into recruiting or financial reporting the day after that. We plan to hire multiple people for this role and shape each person’s focus area based on their strengths — whether that’s people, process, numbers, or systems.

What You’ll Do

• Your mission: Keep the business running smoothly and move key projects forward. Your role will flex depending on team needs and your individual skill set, but may include:

• Cross-functional ownership of Recruiting, Finance, Sales Ops, Marketing Ops, or general Business Operations.

• Build and refine scalable SOPs; identify bottlenecks and fix them.

• Run strategic projects from scoping to execution — pricing, onboarding, process redesign, internal tools, etc.

• Create dashboards and reports in Google Sheets or Excel to track performance across departments.

• Manage and coach small teams (e.g. recruiters, bookkeepers, AR/AP specialists), depending on your focus area.

• Use tools like Zapier, HubSpot, and ClickUp to streamline workflows and automate repetitive tasks.

• Forecast revenue, model growth scenarios, and support strategic decision-making alongside leadership.

• Coordinate with Sales, Marketing, and Account Management to keep cross-team execution aligned.

What We’re Looking For

• 5 –8 years of experience in operations, project management, or team leadership across multiple functions.

• Background in a B2B environment (ideally in B2B services, SaaS, recruiting/staffing, or tech).

• Strong analytical and organizational skills — you love structure, systems, and spreadsheets.

• Experience managing people and cross-functional projects.

• You are amazing at Google Sheets. If you’re not, this is not the job for you.

• Familiarity with HubSpot, ClickUp, Slack, and Zapier — or fast learners who can ramp up quickly.

• A scrappy, adaptable generalist mindset — excited to take on whatever is most important this week.

• Excellent communicator who works well across departments and personalities.

Application Process:

To be considered for this role these steps need to be followed:

• Fill in the application form

• Record a video showcasing your skill sets