Degreed
Technical Consultant | EMEA - Remote
Job Summary
The role involves partnering with enterprise clients to implement and support complex technical solutions, focusing on integrations, system configuration, and best practices. Candidates should have over five years of experience in technical account management or implementation, with skills in API, SAML, and SSO protocols, and a strong ability to communicate technical concepts to non-technical stakeholders. The position requires managing multiple projects, providing client training, troubleshooting, and collaborating with internal teams to ensure customer success. Emphasis is placed on building lasting client relationships, supporting product adoption, and continuously improving service delivery in a fast-paced, client-centered environment.
Required Skills
Benefits
Job Description
Degreed is the upskilling platform that fuels growth and innovation through lifelong learning. We bring together everything you need to learn and advance: LMSs, courses, videos, articles, projects, and real-world skill insights, matching you with opportunities that align with your skills, role, and goals.
For businesses, Degreed helps build a culture of learning that attracts, develops, and retains top talent, driving both individual and company success.
We believe learning is the key to unlocking opportunities. Our mission is to discover, empower, and celebrate the next generation of global expertise.
Join us in shaping the future of learning and workforce development!
We're looking for a Technical Consultant to join our Professional Services team in EMEA. In this role, you’ll serve as a technical partner to our enterprise clients—designing, implementing, and supporting complex solutions that power Degreed's platform throughout the client lifecycle.
Reporting to the Director of Professional Services, you’ll work hands-on with product configurations, integrations, and technical best practices. This role is perfect for someone who’s passionate about solving real-world problems with technology, thrives in a fast-paced environment, and enjoys building lasting relationships with clients. If you speak English fluently (bonus points for an additional European language!) and love working at the intersection of people, tech, and strategy—this one’s for you.
Key Skills
- 5+ years of experience in technical account management or technical implementation, with a focus on integrations in enterprise environments.
- Solid hands-on experience with APIs, FTP, SAML, and other data transfer protocols.
- Strong technical acumen with the ability to explain complex concepts to non-technical stakeholders.
- Proven experience managing multiple projects simultaneously, preferably using tools like Precursive and Zendesk.
- Strong organizational skills with an eye for detail and the ability to thrive in fast-moving, entrepreneurial settings.
- Background in HCM, Talent Management, or HRIS consulting in SaaS or Professional Services environments.
- Ability to build and maintain strong client relationships, acting as a trusted advisor.
- Willingness to travel as needed.
- Fluency in English is required; proficiency in an additional European language is a strong advantage.
Key Responsibilities
- Partner with clients to implement Degreed’s technical solutions, products, and integrations.
- Lead technical onboarding and training sessions with clients and third-party providers.
- Consult with clients on system configuration, SSO authentication, user access, and data/content integrations.
- Translate client requirements into scalable solutions and produce comprehensive design documentation.
- Test, troubleshoot, and validate technical solutions throughout implementation.
- Provide expert guidance on best practices and help clients overcome technical roadblocks.
- Collaborate closely with internal teams to support client success and drive product adoption.
- Manage multiple client projects concurrently, ensuring timely and high-quality delivery.
- Help shape and evolve our services by contributing feedback, ideas, and continuous improvement suggestions.
Compensation
Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to: skill set, depth of experience, certifications, and specific work location.
Benefits
We take care of our people with a comprehensive benefits package designed to support your well-being, growth, and success.
View the full details here: https://px.sequoia.com/globalcompanybenefits
At Degreed, We Value
🌍 Diversity & Inclusion – We celebrate diverse perspectives and backgrounds, fostering an inclusive environment where everyone can thrive and contribute.
📈 Growth Mindset – Learning is at the heart of what we do. We empower our employees to continuously develop their skills and grow their careers in alignment with their unique strengths and aspirations.
🤝 Collaboration – The best ideas come from working together. We cultivate a culture of open communication, teamwork, and shared success.
By joining Degreed, you’ll be part of a community that values learning, collaboration, and meaningful impact. If you’re passionate about driving change through upskilling and workforce transformation, we encourage you to apply and contribute to our mission.
Work Environment & Physical Demands
Degreed offers flexible work arrangements tailored to each role. Some positions are fully remote, while others follow a hybrid model for employees near an office. Please check the job details for role-specific requirements.
For remote and hybrid roles, you’ll collaborate virtually using tools like Zoom and Slack. This role may require prolonged computer use and stationary work, with the ability to interpret written and verbal communication effectively.
We are committed to creating an inclusive and adaptable work environment that enables every team member to thrive and do their best work.
Additional Information
Degreed is an equal opportunity employer committed to fostering a workplace free from discrimination and harassment. We do not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all aspects of employment, including recruitment, hiring, career development, compensation, and training.
💡 Accessibility & Accommodations – We are dedicated to full inclusion and will provide reasonable accommodations for applicants with disabilities throughout the hiring process. If you need assistance, please let us know.
🔍 Fair Hiring Practices – In compliance with the San Francisco Fair Chance Ordinance, we consider qualified applicants with arrest and conviction records.
📄 E-Verify Participation – Degreed participates in the E-Verify employment verification program.
Global Data Privacy Notice for Job Candidates & Applicants
If you’re applying from specific regions, your personal data may be processed in line with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
To understand how we handle applicant data, please review our Global Data Privacy Notice and related policies:
By submitting your application, you acknowledge and agree to our use and processing of your data in compliance with applicable laws.
Fraudulent Recruitment Warning 🚨
Beware of fraudulent recruitment scams using the Degreed name. Scammers may impersonate our company, website, or hiring team.
Degreed will never:
- ❌ Conduct recruitment via WhatsApp, Telegram, or direct-messaging platforms.
- ❌ Request sensitive personal or financial information in unsolicited communications.
- ❌ Offer jobs requiring upfront payments or promising unrealistic returns.
✅ Official Degreed communications will always come from a @degreed.com email address or phone number during the hiring process.
If you encounter suspicious activity, please report it immediately. Stay vigilant and protect yourself from fraud.
Degreed
It's time to rethink learning. Degreed is your upskilling platform partner with end-to-end learning, targeted skill-building, and real-time data.
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