Solace
Technical Product Manager
Job Summary
This role is for a Technical Product Manager at Solace, a healthcare advocacy startup. The candidate will own and manage technical product initiatives, analyze data, and develop a thorough understanding of user funnels and internal systems. Responsibilities include translating complex requirements into actionable specs, prioritizing features, and iterating based on performance metrics. The role requires strong analytical skills, attention to detail, and excellent communication, with a focus on building scalable solutions in a fast-paced environment.
Required Skills
Job Description
Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health
About the Role
As aTechnical Product Manager at Solace, you’ll take ownership of building and optimizing the systems that power our user experience and internal operations. You’ll operate at the intersection of data, product, and operations—diving deep into the funnel, asking hard questions, and translating complexity into clarity.
You’ll work cross-functionally with engineering, growth, care teams, and leadership to define, build, and launch features that drive measurable results. This is an ideal role for someone who loves building clean systems, thrives on details, and has the ambition to do their best work in a fast-moving startup environment.
You understand that even in a "move fast and break things" culture, there are certain things that cannot break—and you take pride in your power of observation and instinct for quality to ensure they don’t. This role reports directly to the Head of Growth.
About Solace
Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.
We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire. Our fully remote U.S. team is lean, mission-driven, and growing quickly.
Solace isn't a place to coast.We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.
Read more in our Wall Street Journal funding announcementhere.
What You’ll Do
Own and manage technical product initiatives from ideation through execution, ensuring each project drives meaningful business outcomes.
Analyze data, validate hypotheses, understand user behavior, and define success metrics using tools such as SQL and dashboards.
Develop a deep understanding of Solace’s user funnel and internal systems, and identify opportunities for optimization and automation.
Translate complex operational and data requirements into clear product specs and technical requirements for engineering.
Prioritize ruthlessly and align stakeholders across engineering, operations, and growth to ship features quickly and effectively.
Monitor the performance of released features and iterate based on data and user feedback.
Maintain clear documentation and communication across teams to ensure alignment and accountability.
What You Bring to the Table
2–6 years of experience as a Product Manager, Technical Product Manager, or in a highly technical role with strong product ownership—ideally at a fast-paced startup.
Comfort working with data and querying large datasets to uncover insights and support product decisions.
Strong analytical and systems-thinking skills—you enjoy breaking down messy problems and building scalable solutions.
Obsessive attention to detail—you catch what others miss and always seek to understand “how” and “why.”
Pride in ensuring that critical systems remain stable, even in high-velocity environments.
Ambition and drive to do your best work—you take ownership, seek growth, and push for excellence.
A user- and business-minded approach—you balance user needs with company goals.
Excellent communication skills and the ability to translate between technical and non-technical stakeholders.
Bonus: experience in consumer tech, healthcare, or building internal tools.
This is a remote position. Applicants must be based in the United States.
Up for the Challenge?
We look forward to meeting you.
Fraudulent Recruitment Advisory: Solace Health willNEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only orashbyhq.com. Report suspicious activity to [email protected].
Solace
Connect with expert patient advocates who can help you navigate the healthcare system and solve any medical problem, no matter what you need.
See more jobsSafe Remote Job Search Tips
Verify Employer Thoroughly
Research the company's identity thoroughly before applying. Check for a professional website with contacts, active social media, and LinkedIn profiles. Verify details across platforms and look for reviews on Glassdoor or Trustpilot to confirm legitimacy.
Never Pay to Get a Job
Legitimate employers never require payment for applications, training, background checks, or equipment. Always reject upfront payment requests or demands for bank details, even if they claim it's for purchasing necessary work gear on your behalf.
Safeguard Your Personal Information
Protect sensitive data like SSN, bank details, or ID copies. Share this only after accepting a formal, written job offer. Ensure it's submitted via a secure company system or portal, never through insecure channels like standard email attachments.
Scrutinize Communication & Interviews
Watch for communication red flags: poor grammar, generic emails (@gmail), vague details, or undue pressure. Be highly suspicious of interviews held only via text or chat apps; legitimate companies typically use video or phone calls.
Beware of Unrealistic Offers
If an offer's salary or benefits seem unrealistically high for the work involved, be cautious. Research standard pay for similar roles. Offers that appear 'too good to be true' are often scams designed to lure you into providing information or payment.
Insist on a Formal Contract
Always secure and review a formal, written job offer or employment contract before starting work or sharing final personal details. Ensure it clearly defines your role, compensation, key terms, and conditions to avoid misunderstandings or scams.