Addepar
Trading Product Adoption Specialist
Job Summary
The Trading Product Adoption Specialist at Addepar is responsible for working directly with clients to increase product adoption and retention. The role involves training clients on best practices, sharing new features, and collaborating with various teams to address product gaps. Candidates should have experience with trading platforms, financial products, and excellent communication skills. The position emphasizes client engagement, cross-functional collaboration, and a user-focused approach to improve trading workflows and client relationships.
Required Skills
Job Description
Who We Are
Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 50 countries, Addepar’s platform aggregates portfolio, market and client data for over $7 trillion in assets. Addepar’s open platform integrates with more than 100 software, data and services partners to deliver a complete solution for a wide range of firms and use cases. Addepar embraces a global flexible workforce model with offices in Silicon Valley, New York City, Salt Lake City, Chicago, London, Edinburgh, Pune, and Dubai.
The Role
Addepar Trading is your all-in-one comprehensive trading suite. As an extension of the Addepar Platform, users can enhance their trading workflows by building efficiencies that automate trading and rebalancing, apply robust pre-trade compliance rules, execute seamlessly via our order management system, and integrate with leading partners. We are building this product for our global client base.
The Trading Product Adoption Specialist will identify and lead specific initiatives to increase product adoption and focus on retention. This will include working with Trading clients by training them on best practices, developing technical solutions, sharing new features on the product roadmap, and partnering across the organization to understand product gaps. The job will also include assisting our Client Management team in deepening client relationships, working with our Analytics/Marketing teams to enable targeted adoption campaigns, and collaborating with our Product & Engineering teams to provide critical client feedback.
Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York.
The current range for this role is $72,000 - $113,000 (base salary) + bonus + equity + benefits.
Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits.
What You’ll Do
- Work directly with clients to drive Trading engagements (client outreach, meetings, etc.) and results (client usage, transactions, and revenues)
- Partner with RIAs, Wealth Management firms, Banks, Trust Companies, and Family Offices to understand their business, with an emphasis on portfolio management, and apply best practice thinking to improve their results.
- Engage cross-functionally to communicate product needs and client feedback to appropriate teams (Account Management, Client Success, Product, Marketing, etc.)
Who You Are
- Bachelor’s degree or equivalent
- 2+ years of applicable experience
- Experience working with trading platforms
- Understanding of financial products, in particular equities, ETFs, mutual funds, fixed income, and derivatives
- High energy and enthusiasm; relentless drive for success
- Strong team player
- Excellent communication and interpersonal skills - interface with our clients and internal stakeholders: sales, deployments, product managers, designers, engineers, etc.
- Ability to quickly build trust and strong relationships with stakeholders
- User-focused - solve our current and prospective users' problems with a focus on jobs-to-be-done
- Highly organized self-starter who can manage deadlines and update client health
- Analytical ability - can both identify and solve problems as well as be entrepreneurial in taking a data-based approach
Our Values
- Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes.
- Build Together - Collaborate to unlock the best solutions. Deliver lasting value.
- Champion Our Clients - Exceed client expectations. Our clients’ success is our success.
- Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry.
- Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset.
In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from Addepar without a formal interview process. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to [email protected].
Addepar
A platform built to simplify complexity. Addepar empowers investment professionals across the globe with data, insights and cutting-edge technology.
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