UX Designer (15-month Contract)

About Us:

Zensurance is redefining commercial insurance for Canadian businesses.

As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive.

Zensurance has been recognized for its rapid growth and industry impact:

✅Deloitte’s Technology Fast 50 (2023, 2024)

✅Deloitte’s Technology Fast 500 (2024)

✅Top Insurance Employers (2022)

At Zensurance, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change.

If you're looking to build something meaningful in a fast-growing, customer-focused company, we’d love to hear from you!

We’re looking for a passionate and experienced UX Designer to join our Engineering team on a 15-month contract!

This role is ideal for someone who thrives in a collaborative, agile environment and is driven by creating impactful, user-centered experiences across digital platforms. You’ll be at the forefront of our design efforts, shaping meaningful products that align with both user needs and business goals.

Reporting to the Team Lead, UX/Design, you’ll be responsible for assessing user desirability, technical viability, and business feasibility, while providing evidence-based design guidance. You’ll collaborate closely with a multidisciplinary team of product managers, developers, marketers, and insurance brokers in an agile setting.

Please note: This is a full-time contract position for 15 months, with the potential for future opportunities.

• Collaboratively lead ideation sessions, co-creation workshops, and design thinking exercises with cross-functional teams.
• Translate complex problems into intuitive, elegant user experiences.
• Produce key design artifacts including wireframes, user flows, functional prototypes, and user scenarios.
• Communicate design concepts and rationale effectively to stakeholders and team members.
• Stay current with UX best practices, design systems, accessibility standards (WCAG 2.0 AA+), usability testing tools, and design trends.
• Define and conduct user research, usability testing, and synthesis to inform design decisions.
• Continuously improve and maintain the existing Design System.
• Collaborate closely with Product Managers and Developers to ensure design vision is translated into quality execution.
• Contribute to a culture of feedback, experimentation, and continuous improvement.
• Perform other duties as assigned.

• University degree in Interaction Design, Human Computer Interaction, Industrial Design, Computer Science, Fine Arts, Media Arts, Digital Media, or college diploma in a recognized technical, vocational or academic program or equivalent work experience.
• 4+ years of UX/UI design experience.
• Strong background in user-centered design and mixed-method research methodologies.
• Proficiency in Figma or equivalent prototyping tools.
• Demonstrated experience maintaining and evolving a Design System.
• A compelling portfolio showcasing design thinking, problem-solving, and user-centric outcomes.
• Experience designing responsive experiences for desktop and mobile platforms.
• Experience working in agile product teams.
• Strong communication and storytelling skills; able to articulate design rationale clearly.
• Ability to incorporate stakeholder feedback into design iterations.
• Familiarity with accessibility standards and conducting accessibility audits is an asset.
• Experience in Fintech, Insurance, or Banking sectors is an asset.
• Knowledge of conversion optimization and UX analytics is an asset.

• Familiarity with accessibility standards and conducting accessibility audits is an asset.
• Experience in Fintech, Insurance, or Banking sectors is an asset.
• Knowledge of conversion optimization and UX analytics is an asset.

Join Our Engineering Team - Where Growth Meets Innovation

At Zensurance, we believe engineering is more than just writing great code. It’s about learning, growing, and building something meaningful together. Our remote-first team is a place where you’ll bechallenged, supported, and encouraged to thrive. Here’s what makes our team special:

✔ A Leadership Team That’s Got Your Back

Our experienced and approachable engineering leaders aren’t just here to manage - they’re here to mentor, guide, and help you unlock your full potential.

✔ Fuel Your Growth

We invest in your learning with training budgets, professional development programs, and mentorship opportunities. Want to explore a new tech stack or level up your skills? We can help get you there.

✔ A Culture of Sharing & Support

From Power-Ups and book clubs to tech talks and hackathons, we believe in learning from each other. Have a cool idea or an interesting challenge? Let’s solve it together.

✔ Hack, Build, and Innovate

Twice a year, we hit pause on our regular work for company-wide hackathons, giving you the chance to experiment, push boundaries, and build something awesome.

✔ Clear Career Growth, No Guesswork

We don’t do vague career paths. Our well-defined growth tracks show you exactly what’s needed to take your career to the next level, in a way that aligns with your skills and ambitions.

And the best part? You’ll work on exciting projects using cutting-edge technologies like TypeScript, NestJS microservices, and micro-frontends with React. If you're looking for a team that values learning, collaboration, and impactful work, we’d love to meet you!

Perks at Zensurance:

At Zensurance, we know that when our people thrive, so does our business. That’s why we offer a flexible, people-first work environment designed to support your well-being, growth, and success.

💻 Work Your Way

• Remote-first setup for added flexibility

• Home office allowance to create a comfortable workspace

• Top-tier tech: "Office in a box" with all necessary tech equipment

• Half days before public holidays: Enjoy half days before long weekends

🤝Staying Connected

• Weekly Friday huddles to share updates and connect across teams

• Virtual & in-person team-building events to strengthen our culture

We’re building something special. Come be a part of it!

Who We Are:

Business is hard work, but insurance doesn’t have to be!

We empower business owners with simple, tech-driven insurance solutions through our online platform.

Our success is fueled by our team-oriented culture and four core values:

DELIVER – We set ambitious goals and achieve them.

INCLUDE – We foster an open and safe space for all.

INTEGRITY – We do what’s right.

INVENT– We create straightforward, innovative solutions.

AI Tools and Your Interview:

We know AI is a valuable tool, and you're welcome to use it to prepare for your interview. However, please don't use AI assistants during the live interview itself. We want to have an authentic conversation with you, and using AI during the interview could affect our evaluation of your suitability for the role.

Just so you know, we use an AI scribe to help us take notes and review interviews, ensuring a fair and clear process.

Diversity & Inclusion:

Zensurance celebrates diversity and is committed to creating an inclusive environment. We welcome applications from all backgrounds and provide accommodations throughout the hiring process. If you need support, let us know, we’re here to help.

Thank You!

We review every application with care to find the best fit for our team.

While we may take a little time to get back to you due to the high volume of applications we receive, know that a real human (not a bot!) is reviewing yours. We appreciate your patience and can't wait to learn more about you!