Nansen
AI Automation Specialist
Job Summary
Nansen is seeking an AI Automation Specialist to develop AI agent tools supporting sales, marketing, customer support, and revenue operations. The role involves creating AI-powered solutions using low-code platforms, integrating with existing systems, and building dashboards to measure performance. Candidates should have experience with automation tools, API integrations, and knowledge of business processes in revenue-related areas. The position offers remote work, career development opportunities, and exposure to cutting-edge AI applications in a growing industry.
Required Skills
Benefits
Job Description
Nansen is a leading blockchain analytics platform that empowers investors and professionals with real-time, actionable insights derived from on-chain data.
The Opportunity
We are seeking an innovative AI Automation Specialist to join our Revenue Operations team. In this role, you will develop internal AI agent tools that support our Sales, Marketing, Customer Support, and Revenue Operations functions. You will help build and implement AI-powered solutions that enhance operational efficiency, automate routine tasks, and provide business value across our revenue-generating teams. As part of our team, you will be responsible for creating AI agents that can streamline workflows and integrate with our existing revenue systems.
You are ideally based in Singapore or available to work in the Asian time zone, as our work is 100% online. This position is full-time.
[Preferred candidates must already have the legal right to work in Singapore or their country of residence at the time of application, as visa sponsorship is not available for this role]
Responsibilities
- Develop AI agent tools to support cross-functional stakeholders - Sales, Marketing, Customer Support, and Revenue Operations teams
- Create AI solutions using low-code platforms (e.g., Zapier, n8n) that help automate lead qualification, marketing content generation, customer inquiries, and revenue reporting
- Build tools that enable sales and marketing teams to leverage AI capabilities
- Integrate AI agents with internal systems
- Implement dashboards to track AI agent performance and business impact
- Collaborate with revenue team leaders to understand their workflows and pain points
- Test and refine AI agents based on user feedback from revenue teams
- Document how to use AI tools and create training materials for non-technical users
- Keep up with advancements in AI for sales and marketing applications
- Troubleshoot issues reported by revenue teams and improve AI tool functionality
Qualifications
- Must have:
- Experience with low-code automation tools (Zapier, Make, n8n, etc.) and API integrations
- Familiarity with CRM, marketing automation, or support platforms (e.g., Salesforce, Zendesk, Braze)
- Strong problem-solving skills and analytical thinking
- Understanding of business processes in Sales, Marketing, or Customer Support
- Excellent communication and collaboration skills, especially with revenue teams
- Nice to have:
- 2-3 years of experience in RevOps, Marketing, or Sales
- Programming skills (Python, JavaScript, or similar)
- Basic understanding of AI/ML concepts, including NLP and LLMs
- Experience with business intelligence or analytics tools
- Bonus:
- Interest in prompt engineering and LLM optimization
- Background in Computer Science, Engineering, or a related field (or equivalent experience)
What We Offer:
- Competitive salary and equity package.
- Remote work environment with a flexible schedule
- Opportunity to work in a rapidly growing and cutting-edge industry.
- Collaborative and supportive company culture
- Opportunities for personal and professional growth as the company scales.
- Exposure to a global network of industry experts, partners, and influencers.
Nansen
Nansen is the leading onchain analytics platform trusted by the top crypto teams and investors. Gain insights from 20+ chains and over 300m labeled addresses.
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