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Job Summary

This role involves acting as a Business Analyst with experience in requirements gathering, stakeholder engagement, and process improvement within the telecommunications industry. The candidate will create and manage documentation using tools like Confluence and Jira, applying Agile and Scrum methodologies to facilitate project success. Strong communication skills in English and the ability to work with cross-functional teams are essential. The position offers a remote work environment with various employee benefits focused on well-being and community engagement.

Required Skills

Agile
Cross-functional Collaboration
Documentation
Effective Communication
Stakeholder Engagement
Process Improvement
Requirements Gathering
Business Analysis
Billing Systems
SCRUM
User Stories
JIRA
Confluence
Telecommunications
Process Flows
Network Operations
Provisioning
Customer Service Platforms
High-Quality Documentation
BRDs
FRDs

Benefits

Paid Time Off
Remote Work
Competitive Salary
Sick Leave
Birthday Day Off
National Holidays
Annual Credit
Team-building Activities

Job Description

Explore the Nearsure experience!

🌐 Join our close-knit LATAM remote team: Connect through fun activities like coffee breaks, tech talks, and games with your team-mates and management.

🍃 Say goodbye to micromanagement! We champion autonomy, open communication, and respect for diversity as our core values.

Your well-being matters: Our People Care team is here from day one to support you with everything from time-off requests to wellness check-ins.

Plus, our Accounts Management team ensures smooth, effective client relationships, so you can focus on what you do best.

Ready to grow with us? 🚀

Here’s what we offer you by joining us!

Competitive USD salary 💲 – We value your skills and contributions!

🌐 100% remote work 🏢 – While you can work from anywhere, you’re always welcome to connect with teammates and grow your network at our coworking spaces across LATAM!

💼 Paid time off – Take the time you need according to your country’s regulations, all while receiving your full salary. Rest, recharge, and come back stronger!

🎉 National Holidays celebrated 🌴 – Take time off to celebrate important events and traditions with loved ones, fully embracing your culture.

😷 Sick leave – Focus on your health without the stress. Take the necessary time to recover and feel better.

💸 Refundable Annual Credit – Spend it on the perks you love to enhance your work-life balance!

🤝 Team-building activities – Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nearsure family and feel part of our vibrant community.

🥳 Birthday day off 🎂 – Enjoy an extra day off during your birthday week to celebrate in style with friends and family!


About the project

As a Business Analyst, you will have a proven track record in requirements gathering, stakeholder engagement, process improvement, and documentation. You will play a crucial role in bridging the gap between business needs and technical execution, ensuring that all solutions align with strategic objectives and deliver measurable results.


How your day-to-day work will look like

Create and manage documentation in Confluence and manage project/task tracking through Jira.
Understand telecommunications processes, including but not limited to network operations, customer service platforms, billing systems, and provisioning.
Apply Agile and Scrum methodologies.

This would make you the ideal candidate

Bachelor's Degree in Computer Science, Engineering, or a related field.
5+ Years of experience working as a Business Analyst.
Proven background in the telecommunications industry.
Ability to work with cross-functional teams, including engineering, operations, product, and marketing.
Capable of delivering high-quality documentation: BRDs, FRDs, user stories, and process flows.
Detail-oriented with a strategic mindset.
Advanced English Level is required for this role as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons.

What to expect from our hiring process

1️. Let’s chat about your experience!
2. Impress our recruiters, and you’ll move on to a technical interview with our top developers.
3. Nail that, and you’ll meet our client - your final step to joining our amazing team!

🎯 At Nearsure, we’re dedicated to solving complex business challenges through cutting-edge technology and we believe in the power of tailored solutions. Whether you are passionate about transforming businesses with Generative AI, building innovative software products, or implementing comprehensive enterprise platform solutions, we invite you to be part of our dynamic team!

We would love to hear from you if you are eager to make an impact and join a collaborative team that values creativity and expertise.

Let’s work together to shape the future of technology!

🧑💻 Apply now!

By applying to this position, you authorize Nearsure to collect, store, transfer, and process your personal data in accordance with our Privacy Policy. For more information, please review our Privacy Policy.

Interested in this job?

Application deadline: Open until filled

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Nearsure

Transform your digital journey with Nearsure. With expertise in 160+ technologies, a 90% retention rate, and an 85 NPS score, we deliver high-impact solutions.

See more jobs
Date PostedMay 27th, 2025
Job TypeFull Time
LocationLatin America - Remote
SalaryCompetitive rates
Exciting remote opportunity (requires residency in Canada, Mexico, United States) for a Business Analyst at Nearsure. Offering competitive salary (full time). Explore more remote jobs on FlexHired!

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