Wrike
Business Development Representative (Inside Sales)
Job Summary
This role involves engaging with existing clients to identify opportunities for upselling and cross-selling Wrike's work management solutions. The candidate will analyze customer needs, conduct research, and personalize outreach to expand account relationships, working closely with account managers. Preferred qualifications include 1-2+ years of sales experience, especially in tech or SaaS, with skills in solution selling, outbound sales, and customer relationship management. The position emphasizes collaboration, solution-focused communication, and leveraging technology tools like CRM software and video conferencing.
Required Skills
Benefits
Job Description
Ready to become a Wriker?
We are looking for a driven and passionate Inbound Sales Rep to join Wrike! You will establish relationships and engage with clients to find new opportunities to expand the Wrike product. If you are a team player who thrives in a fast-paced environment, we want to talk to you!
More about your team:
The ISR is responsible for driving business on a defined set of accounts that have a current Wrike subscription. The ISR works closely with Account Managers and together work towards a specific booking target. ISR's are responsible for all sets of sales activity both inbound and especially outbound and for understanding customer pain points/challenges to provide/sell the best solution possible.
How You’ll make an impact:
- Analyze customer personas and target audience demographics in current accounts to generate leads and identify expansion (cross-sell) opportunities
- Understand buyer personas and market needs within existing accounts to tailor communication effectively by adopting a solution-selling approach
- Perform research on competitors, consumer behavior, market trends, product developments, and lead acquisition methods to inform strategy and identify opportunities for cross-selling
- Identify new prospects within existing customer accounts by analyzing business workflows and leveraging insights from customer interactions to discover potential sales opportunities
- Collaborate with Account Managers to develop and execute account strategy, ensuring alignment on goals and approaches to maximize revenue growth within current accounts
- Actively seek out additional contacts and decision-makers in existing accounts through channels such as networking, referrals, and research, emphasizing the value of Wrike
- Conduct research on prospects and their organizations to personalize outreach via email, phone, and LinkedIn, showcasing how our solutions address specific challenges faced by the account
- Utilize tools such as LinkedIn Sales Navigator, Salesloft, and Salesforce to enhance outreach efforts, manage workflow efficiently, and maintain comprehensive records of account activities
- Compile lists of potential leads within accounts and contact them with relevant information through a variety of communication channels, focusing on solution selling
- Assess the suitability of potential opportunities within accounts by understanding their needs, budget, and decision-making processes to ensure alignment with our solutions
- Persuade prospects within current accounts to engage in calls or meetings with a Wrike Account Manager through targeted outreach strategies, including solution-focused and tailored email campaigns
- Qualify new opportunities within accounts to improve conversion rates and route qualified opportunities to the appropriate Account Manager, emphasizing how our solutions meet account-specific needs
- Partner with sales teams, including other ISRs, Senior Sales Executives, and Marketing, to refine and perfect account-specific messaging, aligning with business workflows needs and solution selling
You will achieve your best if you have:
- 1-2+ years of successful sales experience (Tech/SaaS Preferred)
You will stand out with:
- Experience handling the full sales cycle from qualification to close
- Experience handling customer relationships and using those relationships to expand business
- Experience with solution selling
- Outbound sales calling experience
- Experiencing filtering through a large number of inbound leads/trials, and promptly following up on those leads
- Ability to conduct end-user demonstrations over video conferencing/zoom
Perks of working at Wrike
At Wrike, our people drive our success. Join a community of over 900 innovative Wrikers, trusted by 20,000+ businesses worldwide, and experience benefits designed to empower every aspect of your life.
Empowered Living:
- Comprehensive Health Coverage: Enjoy medical, dental, and employer-paid vision insurance.
- Security & Support: Benefit from life insurance and employer-paid short- and long-term disability.
- Financial Well-Being: Build your future with our 401(k) plan featuring an employer match along with FSA/HSA benefits.
Nurturing New Beginnings:
- Generous Parental Leave: Cherish every moment with 18 weeks of leave for birth mothers and 4 weeks for non-birth parents.
- Community Connections: Engage with our vibrant Wrike Employee Resource Communities (WERC) to connect, grow, and thrive.
Work & Life Enrichment:
- Flexible Time Off: Our flexible time off (FTO) policy empowers you to balance work, personal matters, and well-being on your own schedule.
- Home Office Support: Enjoy a $500 Working-from-Home stipend to create a comfortable and productive home office.
- Celebration & Service: Enjoy 11 paid holidays and 2 volunteer days to rest, recharge, and give back.
Global Impact:
- Join a team recognized worldwide for leading by example and delivering collaborative work management solutions that empower businesses across the globe.
What’s next?
- Screen with a Recruiter
- Interview with the Hiring Manager
- Interview with a Peer
- Panel Interview
Your recruitment buddy will be Arjola Stejskal, Talent Acquisition Specialist
#LI-AS1
The range above reflects the pay scale that Wrike reasonably expects to pay for the role. The pay scale will also depend on various factors, such as job duties and requirements, and relevant experience and skills. Pay scales are reviewed each year.
Who Is Wrike and Our Culture
Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.
Our persona
Our culture and Values
🤩 Customer-Focused
We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Wrike
Only Wrike's work management platform gives your team full visibility and control over all your tasks and projects. Project management software has never been more collaborative.
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