Solace
Clinical Operations Associate
Job Summary
The Clinical Operations Associate at Solace plays a crucial role in connecting clinical excellence with operational execution, working closely with multidisciplinary teams to develop and implement processes that support clinical growth while maintaining high standards. The position requires at least two years of experience in healthcare settings and familiarity with healthcare operations, quality metrics, and regulatory requirements. Candidates should possess strong project management skills, a bias for action, and the ability to transform high-level strategies into actionable plans. This remote role emphasizes ownership, quality, and impactful contributions to healthcare advocacy initiatives.
Required Skills
Job Description
Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health
About the Role
As a Clinical Operations Associate at Solace, you will be instrumental in bridging clinical excellence with operational execution. Reporting directly to our Chief Medical Officer, you will ensure that our clinical programs deliver exceptional value to patients while maintaining the highest standards of quality and compliance.
This is a unique opportunity to help shape how healthcare advocacy operates at scale. You'll work on high-visibility initiatives that directly impact patient outcomes and have direct exposure to senior leadership.
About Solace 🔥
Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.
We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire. Our fully remote U.S. team is lean, mission-driven, and growing quickly.
Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.
Read more in our Wall Street Journal funding announcementhere.
What You'll Do
Be autonomous. You’ll take full ownership of your work, and you take responsibility for every last detail, every step of the way
Work with small multi-disciplinary teams. You’ll partner closely with engineering, product, and business folks to find elegant solutions to clinical challenges
Design and implement processes that allow our clinical services to grow without sacrificing the personalized care that defines Solace
Actively contribute to maintaining and elevating our clinical standards, serving as a guardian of quality in everything we deliver
Convert high-level clinical strategies into executable plans with clear metrics and accountability
What You Bring
2+ years in healthcare settings (hospitals, clinics, health tech startups, or consulting)
An intuitive understanding of what it takes to bring a plan to life
Highly adept with various software including CRM systems
A bias toward action and execution
Familiarity with healthcare operations, including patient flow, quality metrics, and regulatory requirements
Ability to see both the big picture and granular details, understanding how individual processes impact overall patient experience
This is a remote position. Applicants must be based in the United States.
Up for the Challenge?
We look forward to meeting you.
Fraudulent Recruitment Advisory: Solace Health willNEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only orashbyhq.com. Report suspicious activity to [email protected] or [email protected].
Solace
Connect with expert patient advocates who can help you navigate the healthcare system and solve any medical problem, no matter what you need.
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