Quince
Creative Director, Social Media
Job Summary
The role requires a creative leader with extensive experience in performance marketing and apparel branding, responsible for owning the creative direction across social platforms. The candidate will oversee end-to-end production, manage and mentor creative teams, and collaborate with marketing to optimize content for performance metrics. Key skills include content creation, social media expertise, storytelling, and project management, with a focus on executing high-quality campaigns. This full-time, in-office position is based in San Francisco and demands strategic thinking, adaptability, and strong leadership in a fast-paced environment.
Required Skills
Benefits
Job Description
OUR STORY
Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.
OUR VALUES
Customer First. Customer satisfaction is our highest priority.
High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.
Essential design. We don’t chase trends, and we don’t sell everything. We’re expert curators that find the very best and bring it to you at the lowest prices.
Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.
Environmentally and Socially conscious. We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.
OUR TEAM AND SUCCESS
Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.
THE IDEAL CANDIDATE:
The ideal candidate is a creative leader with deep roots in performance marketing and a strong portfolio in apparel. You have experience building, leading, and inspiring creative teams across content, design, and video editing—plus experience managing managers. You understand how to make brands matter in social, blending storytelling and strategy to move the needle and build affinity. You’re fluent in what works on Meta, TikTok, Pinterest, and YouTube Shorts—and excited about what’s next. You've led house-rental-style productions with influencers and editorial talent, overseeing everything from casting to art direction to on-set execution. You bring craft and clarity to creative that converts—balancing strategy, aesthetics, and agility. You move fast, think clearly, and are ready to lead from day one.
RESPONSIBILITIES:
- Own creative direction for Quince social across all platforms
- Use our creative DNA as a foundation to develop a visual and narrative identity that’s distinct and memorable
- Lead end-to-end production for paid social—spearheading concepting, casting, styling, and on-set art direction
- Manage and mentor a team of designers and editors, ensuring high-quality output at scale
- Partner closely with the VP of Creative and Director of Paid Social to deliver content that performs and aligns with broader business goals
- Own and evolve content calendars, shoot briefs, and social workflows
- Collaborate with performance marketing to drive testing and insights
- Translate data into action—adjusting formats, messaging, and approach
- Optimize paid social creative for ROAS and retention
- Keep Quince ahead of the curve—monitoring platform shifts, trends, and brand activity
- Bring fresh, thoughtful, and brand-right ideas to every channel
- Partner with creative strategists and performance marketing to analyze content performance and translate findings into creative recommendations
- Monitor trends, platform evolutions, and competitor content to keep Quince at the forefront of social storytelling
REQUIREMENTS:
- Must be based in San Francisco or open to relocation; this is a full-time, in-office role.
- 10–14+ years of experience in social, content, or performance creative at high-growth consumer brands or creative agencies
- Proven leadership in apparel and direct-to-consumer performance marketing
- Experience managing managers—specifically editors and graphic designers
- Demonstrated ability to deliver paid and organic social that performs
- Strong portfolio of multi-channel campaigns and native content
- Deep understanding of platform best practices, native storytelling formats, and social trends
- Hands-on creative skills in design, editing, or direction
- Strategic mindset with strong visual and narrative instincts
- Comfortable working in a fast-paced, high-volume environment
We rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. Bonus eligibility varies by role and is determined based on the position’s impact and contribution to our strategic goals.
Security Advisory: Beware of Frauds
At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
Quince
Quince brings luxury products like Mongolian Cashmere, Italian Leather, Turkish Cotton and Washable Silk to everyone at radically low prices. Shop premium essentials with no middleman.
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