CGS Inc
Customer Service Representative Part-Time Bilingual Spanish
Job Summary
CGS is hiring Part-Time Bilingual Customer Service Representatives to work remotely, providing support to customers through inquiries and data entry. The role requires excellent listening skills, professional communication, and basic computer knowledge, with fluency in Spanish. Employees will engage with clients in a friendly manner, offer solutions, and follow company policies. Benefits include medical, dental, and vision insurance along with the convenience of working from home and receiving company-provided equipment.
Required Skills
Benefits
Job Description
CGS is seeking Part -Time Bilingual Customer Service Representatives.
- * Work from home, we provide the equipment! You must have High Speed wired internet with a minimum of 40 Mbps/sec upload and 40 Mbps/sec download.
Great typing skills required!
As a Customer Service Representative, you will be connecting with our valued customers and giving them the best experience possible. We feel that your success is our success! You will have the opportunity to develop into other roles to enhance your career. We are looking for people who are hungry to learn new things, love people, and want to provide world class customer support. Apply now!
Job Duties:
- Answer incoming customer inquiries
- Data Entry to record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's policies and call guidelines.
- Other duties as requested
Job Qualifications:
- Must be fluent in Spanish
- You have a High School diploma or GED
- You know how to juggle multiple tasks at the same time
- You have good listening skills and professional phone etiquette
- Ability to read and follow instructions for specific customer resolution tasks
- Basic knowledge working with computers in a work environment
We provide Medical, Dental, and Vision.
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CGS Inc
A global provider of business applications, enterprise learning, and outsourcing services, catering to various industries with tech-driven solutions.
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