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8 Remote Customer Service Representative Jobs - Updated March 17th, 2025

Logo of ABC Legal
Puerto Rico (Remote)
$12 - $14
3 days ago
Logo of ABC Legal
Remote
$15 - $17
6 days ago
Logo of ABC Legal
Indiana, Iowa, Wisconsin, North Dakota, Kentucky, Alabama, Florida, Oklahoma, Michigan, North Carolina, South Carolina (Remote)
last week
Logo of ABC Legal
Indiana, Iowa, Wisconsin, North Dakota, Kentucky, Alabama, Florida, Oklahoma, Michigan, North Carolina, or South Carolina (Remote)
2 weeks ago
Logo of ABC Legal
Indiana, Iowa, Wisconsin, North Dakota, Kentucky, Alabama, Florida, Oklahoma, Michigan, North Carolina, South Carolina (Remote)
$15 - $17
2 weeks ago
customer service representative

Hiring Customer Service Representative – Enjoy Work-Life Balance from Home

Definition of a Customer Service Representative

A Customer Service Representative (CSR) is the primary point of contact between a company and its customers. CSRs provide information, address inquiries, resolve complaints, and process orders, ensuring customer satisfaction and loyalty. This role involves excellent communication skills and a commitment to providing exceptional service.

Job Introduction

Customer Service Representatives are vital to maintaining a positive brand image and customer retention. This role is a fantastic career opportunity for individuals who excel at communication and problem-solving. We are hiring now for motivated CSRs to join our remote team. Grow your skills in an industry-leading role, providing top-notch service from the comfort of your home.

This is a great opportunity to start or advance your career in customer service, offering a competitive salary and the flexibility of remote work. Become an integral part of our customer-focused team and contribute to our continued success.

Job Description

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat.
  • Resolve customer complaints and provide appropriate solutions.
  • Process orders, forms, applications, and requests.
  • Maintain customer records and update account information.
  • Work with cross-functional teams to address complex customer issues.

Job Requirements:

  • Education & Certifications: High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
  • Skills & Experience: 1+ years of experience in customer service or a related field.
  • Proficiency in using CRM software and other customer service tools.
  • Soft Skills: Excellent communication, problem-solving, and interpersonal skills.
  • Ability to remain calm and composed in stressful situations.

Benefits & Perks

General Benefits:

  • Competitive salary and performance bonuses.
  • Comprehensive health, dental, and vision insurance.
  • Paid time off and holidays.
  • Opportunities for professional development and advancement.

Industry-Specific Perks:

  • Remote work options and flexible hours.
  • Employee assistance program.
  • Training programs to enhance customer service skills.

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