Director, Product Management - Merchants

We are a leaned-in platform where users come with active intent, not a place to watch funny dance videos or doom scroll through news. As a platform, we are uniquely positioned at the intersection of search, social, and commerce. The full-funnel experience across home feed, search, and related pins - combined with the ability to save, collaborate and curate - enables users to have dynamic, multi-session journeys and go seamlessly from inspiration to action. These journeys are rarely linear and Pinterest enables statefulness better than any other platform - allowing users to stop and start, refine down, broaden out and come back to where they left off - seamlessly navigating between discover, decide and do.

Shopping is an essential component of this long-term strategy; the Merchants team ensures we have high quality merchants on Pinterest and that they’re set up to succeed. By cultivating a happy and engaged community of merchants we enable experiences on Pinterest where that last click can go to a product Pinners can purchase to complete their vision.

What you’ll do:

• Craft and socialize Pinterest-wide strategy.
• Oversee our work on merchant integrity, product catalog management & health, new ad offerings, non-product content and how merchants show up in the organic experience.
• Manage and coach the Merchants PM team.
• Partner closely with technical and business partners.
• Work closely with our Merchants, 3P partners and sales teams to understand needs and opportunities.
  
  

What we’re looking for:

• Trusted collaborator: in this role, you’ll partner closely with a variety of teams across the company, including Monetization, Trust & Safety, and more. You’ll need to build deep and trusted relationships with these teams and work together in service of key shared strategic priorities.
• Strategic thinker: You’ll need to understand the landscape in which we’re operating and make frequent tradeoffs and decisions around where to invest time and resources.
• Skilled communicator: You’ll communicate your strategy and plans to Executive audiences and to the company more broadly, and need the ability to communicate clearly and convincingly with a wide range of audiences.
• Strong people leader: You’ll lead an existing team of talented PMs and will drive recruiting efforts to add more top talent to the team.
• Technical strength: You’ll partner closely with Engineering teams working with a wide variety of technologies, including Machine Learning.
• A driver of results: Ultimately, you’ll need to produce significant, measurable results against some of the company’s key goals.
• Pinner and Merchant empathy: To build for Merchants you need deep empathy for their struggles and goals. To ensure Pinterest is compelling as a shopping destination, you must ensure a robust Pinner experience. E-commerce, platform tooling experience, shopping ads, or equivalent experience is strongly desired.
• Bachelor’s degree in a relevant field such as Computer Science, or equivalent experience.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.

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