Ditto
Documentation Engineer
Job Summary
This role involves developing and refining technical documentation related to Ditto’s SDKs, APIs, and networking technologies, with a focus on making decentralized networking accessible. The candidate should have at least five years of experience in technical writing, software engineering, or related fields, and be proficient in tools like Markdown and Git. Collaboration with engineering and customer-facing teams is essential, along with the ability to quickly learn new concepts and incorporate advanced technologies such as large language models. The position offers remote work options within US time zones or the UK and emphasizes creating engaging, developer-first content.
Required Skills
Benefits
Job Description
About Ditto:
Ditto is on a mission to unleash the full power of edge devices by removing all the plumbing required to build amazing applications. We bridge the digital divide by enabling real-time data synchronization—even when internet connectivity is limited or non-existent. Our peer-to-peer technology is trusted by major customers like Chick-fil-A and Delta Airlines, and we also work closely with the U.S. military on mission-critical connectivity solutions. As a fast-growing startup poised for a future IPO, our team is globally distributed, and our core values are trust, communication, and continuous improvement. We celebrate diversity and strive to create a team that encompasses a wide range of backgrounds, skill sets, and perspectives.
About the Position:
Passionate about crafting exceptional developer experiences through documentation?
Join Ditto’s mission to make decentralized networking accessible to all by helping developers succeed with clear, elegant, and technically accurate documentation. As a Documentation Engineer, you’ll sit at the intersection of software engineering and technical communication—building content that empowers developers to harness Ditto’s SDKs, APIs, and networking stack.
You’ll work remotely and autonomously, while collaborating closely with engineers and customer-facing teams. At Ditto, we’re committed to building a diverse, inclusive team where everyone can thrive. We believe world-class documentation is a product in itself—and we’d love your help in making it even better.
As a Documentation Engineer, you will:
- Develop and update technical documentation, focusing on the Ditto SDKs and Ditto Server APIs
- Review and refine documentation and code examples for clarity and correctness
- Incorporate feedback from customer-facing engineering teams to improve content relevance and help customers succeed when integrating Ditto
- Manage your projects in coordination with the team, owning the overall documentation strategy
- Embrace new products and processes, such as large language models (e.g., GPT, Claude), sharing knowledge and driving documentation quality and innovation
- Focus on putting developers first, ensuring documentation is accessible and engaging
- Quickly adapt to new domains, learning and articulating complex concepts into clear, comprehensive content
- Proactively maintain and improve the documentation website itself
This role is ideal for someone who enjoys working at the intersection of software engineering and networking, and wants to help shape the future of decentralized, edge-based systems.
What you’ll Need
- Bring at least five years of experience as a Technical Writer, Developer Experience Engineer, Documentation Engineer, Software Engineer or related role, with a proven track record of creating impactful developer-facing documentation
- Know what good looks like for developer-facing documentation through hands-on experience.
- Excel in communication and collaboration with a strong command of the English language
- Experience maintaining documentation websites
- Experience working with large language models (e.g., GPT, Claude)
- Proficient in Markdown and Git
- Able to create a basic mobile application in at least one of the following languages (multiple is preferable): React Native, Flutter, Kotlin, and Swift
- Familiar with SQL, GraphQL, or NoSQL query languages
- Familiar with HTTP APIs and command line tools
Nice to Haves
- Bachelor’s degree in Computer Science, Engineering, or a related field
- Experience using model context protocol and prompt engineering
- Writing Sample: Please send a link or attach a portfolio highlighting public documentation you’ve worked on
Location: This role may be done anywhere in the US time zones or within the UK.
Benefits we offer:
-
Competitive salaries
-
Stock options
-
Medical, dental, vision, life, and disability coverage
-
Flexible spending account (FSA)
-
Flexible vacation policy
-
401(k) plan
- Office located in Atlanta, GA. Available for team member use.
Come join our remote team and discover the possibilities of your best career!
Equal Opportunity Employer: Ditto is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Ditto is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let us know.
Ditto
Mobile ad-hoc mesh networking and peer-to-peer data sync for your enterprise applications.
See more jobsSafe Remote Job Search Tips
Verify Employer Thoroughly
Research the company's identity thoroughly before applying. Check for a professional website with contacts, active social media, and LinkedIn profiles. Verify details across platforms and look for reviews on Glassdoor or Trustpilot to confirm legitimacy.
Never Pay to Get a Job
Legitimate employers never require payment for applications, training, background checks, or equipment. Always reject upfront payment requests or demands for bank details, even if they claim it's for purchasing necessary work gear on your behalf.
Safeguard Your Personal Information
Protect sensitive data like SSN, bank details, or ID copies. Share this only after accepting a formal, written job offer. Ensure it's submitted via a secure company system or portal, never through insecure channels like standard email attachments.
Scrutinize Communication & Interviews
Watch for communication red flags: poor grammar, generic emails (@gmail), vague details, or undue pressure. Be highly suspicious of interviews held only via text or chat apps; legitimate companies typically use video or phone calls.
Beware of Unrealistic Offers
If an offer's salary or benefits seem unrealistically high for the work involved, be cautious. Research standard pay for similar roles. Offers that appear 'too good to be true' are often scams designed to lure you into providing information or payment.
Insist on a Formal Contract
Always secure and review a formal, written job offer or employment contract before starting work or sharing final personal details. Ensure it clearly defines your role, compensation, key terms, and conditions to avoid misunderstandings or scams.