Executive Assistant

See yourself at Twilio

Join the team as our next Executive Assistant.

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

About the job

We are seeking a dedicated and organized Executive Assistant to provide high-level administrative support to our executive team. The ideal candidate will have excellent communication skills, attention to detail, and the ability to prioritize and multitask in a fast-paced environment.

Responsibilities

In this role, you’ll:

• Partner with your executives to understand their priorities in order to effectively address meeting requests and manage complex calendars, stack rank meeting requests and redirect as needed.
• Prepare and submit the executive expenses.
• Serve as the point person for planning organization-wide international, multi-day team onsite meetings.
• Work independently and execute decisions on behalf of your executives while exercising discretion in committing time and evaluating needs.
• Manage complex travel on behalf of your executives (domestic and international), prepare expenses, organize and assist with special events, team activities and successful meetings through research, participant coordination, material preparation and logistics management.
• Act as a point person for your executives’ direct reports, building strong relationships across their team(s) to progress your executives’ priorities and identify any challenges.
• Plan agendas, draft presentations, take meeting minutes/actions, and coordinate oral and written communication for executives.
• Collaborate with your peer Executive Business Partners cross-functionally in alignment towards achieving company strategy, goals and objectives.
• Develop a deep understanding of the overall business in order to support your leader and team and your own career development.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years’ experience supporting executives in a fast-paced environment with the ability to make good decisions in sometimes ambiguous environments with changing priorities.
• Superior attention to detail and high level of integrity and discretion in handling confidential information.
• Demonstrated ability to build cross-functional relationships, partnering closely with leaders and peers, and keeping multiple teams and projects on track in parallel.
• Experience planning domestic and international travel including air travel, hotel accommodations, visa requirements, etc.
• Confident abilities to plan and facilitate virtual, in person, or hybrid leadership summits and team-building events.
• Proficient in common administrative tools (i.e. G-Suite, Zoom, Slack etc.)
• Excellent time-management skills, problem solving abilities, ability to anticipate needs and a master multi-tasker.

Desired:

Large event planning experiencePrevious support roles within the High Tech industry

• Understanding of business operating cadences and team requirements to align and maintain rhythms
• Prior experience with contract management and procurement processes
• Ability to conduct research, create reports or presentations
• Managing T&E expenses to budget
• Strong written and verbal communication skills
• Ability to think outside the box and know when to pivot as needed

Location

This role will be remote, and based in Colombia.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.