Group Sales Manager - B2C

Your Mission:
As part of the Engine team, you’ll play a vital role in an environment where innovation meets collaboration. Here’s what you’ll take charge of:

Craft and execute innovative strategies to drive revenue growth, ensuring Engine stays ahead in the industry.

• Drive Revenue Growth: Close group booking opportunities by presenting tailored solutions, upselling, and cross-selling additional services and features.
• Consistently achieve and exceed sales KPIs, converting inbound leads into successful bookings.
• Proposal & Presentation Development: Create and present customized proposals, highlighting the unique features, amenities, and services that align with the client’s group travel needs.

Collaborate with cross-functional teams to unlock new opportunities and deliver seamless experiences for our customers.

• Cross-Functional Collaboration: Work closely with teams across sourcing, marketing, contracting, and leadership to ensure seamless execution of group bookings from start to finish.
• Collaborate with the project management team to ensure smooth transitions from booking to event execution.
• Market Awareness: Stay up-to-date with industry trends, competitor offerings, and market dynamics to inform sales strategies and identify new opportunities.
• Be the go-to expert on presenting our value proposition in the unmanaged travel market.

Lead inbound lead management and pipeline processes to enhance efficiency, scalability, and customer satisfaction.

• Inbound Lead Management: Respond to and manage high volume inbound inquiries for group bookings, ensuring timely and personalized follow-ups.
• Qualify inbound leads and assess their needs to determine the best solutions for their group requirements.
• Pipeline Management & Follow-Up: Build and maintain a robust pipeline of inbound opportunities, ensuring effective follow-up and communication throughout the sales process.
• Utilize CRM tools to track lead status, forecast opportunities, and ensure timely follow-ups.
• Strong ability to own your business and forecast accurately.

Provide exceptional support and insights to our clients, ensuring every interaction with Engine exceeds expectations.

• Customer Advocacy: Be the advocate for your clients both internally and externally, ensuring their needs are met and expectations exceeded.
• Maintain and nurture long-term relationships with clients, ensuring satisfaction and fostering repeat business opportunities.

What You’ll Bring to Engine:

We’re looking for someone who’s ready to make an impact and grow alongside us:

Experience:

• 3+ years of B2B/B2C sales experience, ideally in hospitality or group travel sales, with a proven track record of driving revenue growth.
• Inbound sales expertise, with the ability to convert warm leads into closed deals using consultative and solution-based selling techniques.

Skills:

• Strong negotiation and communication skills, with the ability to create tailored proposals and presentations that align with client needs.
• Exceptional organizational skills and the ability to manage multiple leads, opportunities, and relationships at once.
• Strong analytical skills, with a knack for identifying opportunities to upsell and cross-sell to existing clients.
• A team player who thrives in a fast-paced environment and can collaborate effectively across departments.
• Builders and change agents - people who care about improving and optimizing processes and will drive initiatives in doing so.

Tech-Savvy:

• Comfortable and confident with Salesforce, Gong, Slack, Gsuite Stack.
• Bonus points if you’re fluent in other relevant tools or software.

Mindset:

• Self-motivated and proactive, with a passion for helping businesses optimize their group travel.
• You’re ready to roll up your sleeves, collaborate, and deliver results that matter.
• Up to 5% travel may be required, depending on client needs and business requirements.

The expected OTE for this role is $100,000–$110,000.

We accept applications for this role on an ongoing basis. We review applications as they are received and encourage interested candidates to apply early.