Lume Deodorant
Head of Consumer Insights and Analytics
Job Summary
The role of Head of Consumer Insights & Analytics at Lume + Mando is a senior leadership position responsible for developing and executing a strategic insights and analytics program. The candidate will lead research efforts, analyze customer behavior, and inform marketing, product, and corporate strategies through data-driven insights. The role involves building a high-performing team, fostering a culture of curiosity and continuous learning, and partnering closely with cross-functional teams. The position requires a strong background in analytics, strategy, and leadership within fast-paced, high-growth environments.
Required Skills
Benefits
Job Description
| About Lume and Mando Founded in 2017, Lume is a transformative personal care brand on a mission to normalize body odor beyond pits and provide people with outrageously effective solutions so they don’t have to think twice about odor. We are pioneers of the whole body deodorant category, with a portfolio of odor-blocking products including anti-perspirants, aluminum-free deodorants, body washes, body creams, cleansing bars and laundry sprays. Lume products are OB/GYN developed, made with skin-safe ingredients that are gentle enough for the most sensitive parts and often referred to as “life-changing” by our customers. In late 2022, we launched a men’s line called Mando, bringing our expertise to the men’s personal care category. From whole body deodorants to body washes, our product offerings arm men with the confidence to show up as their best selves as they move about their busy day.
Lume and Mando is part of Mammoth Brands, the modern CPG company behind category-leading brands Harry’s, Flamingo, Lume, and Mando. Driven by a mission to “Create Things People Like More,” the company is creating a new model—and home—for brands, founders, and talent looking to solve unmet needs, improve peoples’ lives and ultimately change the status quo. Even as we grow, we take extra care to maintain the small, scrappy, entrepreneurial culture that helped to get us where we are today: a company that people like more, that better serves its customers, employees, and community. Mammoth Brands is committed to making a positive impact and donated over $20 million through our network of nonprofit partners to date. |
This role can be done remotely, however there may be location constraints based on where Mammoth Brands is registered and able to employ individuals. Please work with your recruiter and your hiring manager to understand any location constraints. We are authorized and able to employ individuals in many, but not all states. If you are not located in or able to work from a state where we are registered or able to employ individuals, you will not be eligible for employment. Please speak with your recruiter to learn more.
About the Role
Lume + Mando is looking for a Head of Consumer Insights & Analytics (CIA). This role will elevate decision-making across Lume + Mando through robust, data-driven insights that shape marketing, product, innovation, retail and corporate strategy.
This is a senior leadership role responsible for building the vision for a new team at Lume and Mando. You’ll help us understand who our customers are, what they need, how they behave, and where we can do better. You’ll lead research and analytics that directly inform decisions across product, brand, marketing, and growth. We’re looking for someone who’s as comfortable designing a long-term insights strategy as they are digging into the data, running studies, and advising senior leaders.
What you will accomplish:
- Develop and execute a world-class insights and analytics strategy; set the overall strategic direction of the CIA team, collaborating with internal and external stakeholders to build and refresh near- and long-term learning plans that tackle our most important decisions
- Break down silos to harness collective insights and inflect impactful change
- Pull together the right skill sets at the right times to answer questions holistically
- Integrate analytics and learnings into action plans executed by commercial teams
- Build pattern recognition for the org on how best to answer questions across disciplines
- Establish best practices for analytics and insights across Lume and Mando, with reach into the broader Mammoth Brands company and teams
- Be a partner and resource on marketing measurements. Play a key role in defining marketing strategy, investment levels, and future revenue growth and marketing forecasts.
- Manage a talented, high impact, and resourceful team
- Drive prioritization thoughtfully through deep partnership with Brand/Channel/Supply Chain leads
- Have a full picture of bandwidth across sub-functions, and dynamically flex as needed
- Coach and mentor functional leads and ICs to grow within and across skill sets
- Foster a culture of curiosity, continuous learning, and analytical excellence
- Determine which tools yield highest ROI for the company and team; manage resourcing and budget accordingly
- Define the embedded role of a centrally-located CIA team member with their functional lane; ensure business insights drive analysis and vice versa, allowing business leaders to receive daily, actionable data.
- Make it easy for stakeholders to line up support and get answers quickly
- Leverage existing resources to develop a dedicated support model for our DTC, eCommerce and Retail functions.
- Cultivate a culture of self-serve data access and the tools to support it where channel teams are empowered to ask and answer questions without becoming overly reliant on the analytics team.
- Ensure analytics infrastructure and tools are best-in-class and future-ready.
- Ensure our data – and the systems it lives in - is available and accurate, in partnership with the engineering team. Partner on dashboards, data visuals, and information sharing across the company.
- Serve as a core member of the Lume and Mando leadership team.
This should describe you:
- Proven leader in high-growth, fast-paced environments: You attract and develop top talent, align teams around clear priorities, and lead with focus in dynamic, fast-changing conditions. You bring structure to ambiguity, adapt quickly, and drive clarity, collaboration, and results—even with limited information. You’ve successfully managed and developed data technicians.
- Analytical, with strategic insight: You come from a strategy background, category retail background, or insights background – but your experience goes beyond simply technical. You are a skilled storyteller and a connector of dots. You have exposure to – if not deep experience in – primary research and advanced analytics, and fluency in emerging methodologies and platforms.
- Intuitive commercial understanding: You intuitively get that our customers and end consumers are more nuanced than someone to sell products, features and benefits to. You understand what makes them tick and can develop creative solutions to motivate them based on deep insights around their journeys
- Impact-driven and empathetic: You listen closely, seek to understand what motivates others, and act on that insight to build strong teams and trusted partnerships. Your empathy drives engagement, loyalty, and better outcomes across teams and customers alike.
- Omni-channel thinker: You intuitively understand how direct-to-consumer and retail channels work and you can learn quickly to fill in any gaps.
- Clear communicator: You synthesize the most complex problems into clear ideas and tailor messages and communicate clearly to diverse audiences. You translate insights into clear, actionable recommendations that drive decisions across product, brand, marketing, and beyond.
- Pragmatic and results-driven: You solve tough problems with creativity, practical thinking and accountability, holding yourself and others to high standards to deliver meaningful outcomes.
Exceptionally cross-functional: You build strong, trust-based relationships across teams and know how to align diverse stakeholders around shared goals.
Here's who you'll work with:
- Reporting to the CEO, Lume + Mando
- Leading the Amazon Analytics, Consumer Insights, DTC Analytics, and Retail Analytics teams
- Working cross-functionally with the Amazon, Brand, DTC, Performance, R&D, and Supply Chain teams
Benefits and perks
- Medical, dental, and vision coverage
- 401k match
- Equity in Mammoth Brands
- Flexible time off and working hours
- Wellness and L&D stipends
- 4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years
- 20 fully paid weeks off for parents who give birth, or 16 fully paid weeks off for all other paths to parenthood
- Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
- Free products from all of our brands
We can’t quantify all of the intangible things we think you’ll love about working at Harry’s Inc, like the exciting challenges we tackle, the smart and humble team you’ll get to work with, and our supportive and inclusive culture. That said, our salary ranges are based on paying competitively for our size and industry, and are one part of our total rewards package, which also includes a comprehensive set of benefits and our equity program. The base salary hiring range for this position is $230,000-$250,000 (Tier 3).
The final compensation offer will ultimately be based on several considerations, such as the candidate’s location, skill level and experience. For candidates located outside of the target geographic area, base salary hiring ranges will be adjusted accordingly. This role is primarily hiring candidates in our Tier 3 geographic areas. Eligible states: AZ, CA, CO, GA, IL, KY, MA, MI, MN, NC, NJ, NY, OH, PA, TN, TX, UT, WA
Tier 1: NYC Metro Area
Tier 2: Boston, D.C., & Seattle
Tier 3: All other eligible US cities
Mammoth Brands is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.
Mammoth Brands is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Mammoth Brands' commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.
We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.
Lume Deodorant
Looking for a Whole Body Deodorant for women? Choose from Solid Stick, Cream Tube, and Spray Deodorants.
See more jobsSafe Remote Job Search Tips
Verify Employer Thoroughly
Research the company's identity thoroughly before applying. Check for a professional website with contacts, active social media, and LinkedIn profiles. Verify details across platforms and look for reviews on Glassdoor or Trustpilot to confirm legitimacy.
Never Pay to Get a Job
Legitimate employers never require payment for applications, training, background checks, or equipment. Always reject upfront payment requests or demands for bank details, even if they claim it's for purchasing necessary work gear on your behalf.
Safeguard Your Personal Information
Protect sensitive data like SSN, bank details, or ID copies. Share this only after accepting a formal, written job offer. Ensure it's submitted via a secure company system or portal, never through insecure channels like standard email attachments.
Scrutinize Communication & Interviews
Watch for communication red flags: poor grammar, generic emails (@gmail), vague details, or undue pressure. Be highly suspicious of interviews held only via text or chat apps; legitimate companies typically use video or phone calls.
Beware of Unrealistic Offers
If an offer's salary or benefits seem unrealistically high for the work involved, be cautious. Research standard pay for similar roles. Offers that appear 'too good to be true' are often scams designed to lure you into providing information or payment.
Insist on a Formal Contract
Always secure and review a formal, written job offer or employment contract before starting work or sharing final personal details. Ensure it clearly defines your role, compensation, key terms, and conditions to avoid misunderstandings or scams.