Manager, Risk Adjustment Analytics

What we’re looking for:

The incoming Risk Adjustment Analytics Manager will be stepping into a role on the Business Analytics team and overseeing a core group of its analysts. We are looking for a hands-on manager who has experience and interest in providing guidance and mentorship to junior analysts while also getting their hands dirty in the data and providing content and subject matter expertise. The ideal manager will be experienced working with a team spanning multiple time zones and flexible schedules, a fast paced environment that has ebbs and flows of seasonally busy times, and is capable of delivering on high impact work for both internal and external stakeholders. The manager will collaborate with other managers and the department director to set strategy and mobilize the team to be as performant as possible. Keys to success will include a curiosity in creating efficient analytic solutions that utilize a wide array of technology and data resources, proper planning and management of workloads, communication with stakeholders, and the risk adjustment subject matter expertise necessary to be operating proactively vs reactively.

The primary functions of the Business Analytics team are to create analytic solutions that support internal operations, ensuring that the work we do for our clients is optimized and successful, and then to tell the story of the results by creating external-facing content through partnership with our Customer Success team.

What you will do:

• Set and lead the day-to-day work of their direct reports with guidance and collaboration from the director and other department managers
• Develop core relationships with internal stakeholders on customer success and operations teams to ensure that the analytics team is always on the leading edge of problems as they develop and well positioned to help create solutions
• Stay informed of risk adjustment and healthcare industry trends and use this information to help train and educate the team of analysts and leverage this knowledge for business purposes
• Create content that is both internal facing to partnering teams and executives, and external facing to customers
• Develop analytics processes and solutions that maximize efficiency while maintaining a high level of integrity and quality of the work product
• Evaluate and propose solutions to make the best use of available technology and data assets to aid in the team’s work

What you need to succeed:

• Critical thinking skills and a curiosity and desire to identify and solve complex business problems that span a large array of topics related to our core business functions
• Successful track record leading and managing in a remote environment (2+ years)
• 3+ years of experience working with Medicare, ACA, and/or Medicaid risk adjustment models
• 5+ years of data analytics and technical experience
• Strong communication skills and ability to manage multiple communication channels to track projects and communicate results, escalate problems, etc (slack, email, teleconferencing)
• A strong attention to detail and meticulous diligence in checking work product before delivering to stakeholders
• A degree or equivalent years of work experience in a technical capacity such as Applied Mathematics, Computer Science, Engineering, Actuarial Science, Economics, Statistics or Business with a technical focus

What sets you apart:

• Highly skilled with BI tools such as Looker (preferred), Sigma, PowerBI
• Experience with database and pipeline tools such as Databricks, Snowflake, dbt, AirFlow
• Proficient with using SQL and Python for data analytics
• Experience using Jira for workflow and project management
• Experience using both Microsoft and Google office suite of products
• Background and experience working in healthcare actuarial or medical economics departments with a focus on risk adjustment valuation and modeling
• Experience creating and communicating executive-level content
• Experience managing external customers and managing expectations and deadlines