Offshore Launch
Project Manager (Plumbing)
Job Description
About Offshore Launch
Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them.
Why Join Offshore Launch?
- Impact the growth and success of small and medium-sized businesses.
- Work in a people-first, remote environment that values growth and ongoing development.
- Access comprehensive benefits that include HMO, PTO, professional development, and an overall emphasis on teamwork and collaboration.
- Contribute to a culture that values partnership, service, and excellence.
About the Role:
Responsibilities:
- Manage and review a large volume of plumbing work orders per day across multiple job sites
- Evaluate contractor reports, photos, and videos to verify diagnoses and scope accuracy
- Spot incomplete or inaccurate bids and work with contractors to resolve before escalation
- Provide technical direction to contractors—escalating quality concerns as needed
- Ensure all relevant data, documentation, and system entries are accurate and complete
- Act as the final internal QA before work is approved, scheduled, or billed
- Use internal platforms and documentation tools to manage day-to-day activity efficiently
- Collaborate with Stellar's operations team to troubleshoot delays, material gaps, or job issues
Requirements:
- 3–5+ years of hands-on plumbing experience (residential strongly preferred)
- Journeyman-level background (required)
- Strong diagnostic instincts and ability to assess work from photos, videos, and contractor notes
- Familiarity with common issues in residential plumbing (leaks, clogs, water heater failures, etc.)
- Ability to spot sloppy fieldwork, challenge assumptions, and steer contractors to correct scope
- Clear, confident verbal communication—you need to push back with precision, not aggression
- Willingness to trade fieldwork for full-time remote employment
- Fast learning curve with new software—this role relies on a custom internal platform, not off-the-shelf tools
- Organized and comfortable managing dozens of open work orders simultaneously
- Fluency in English (verbal and written); clear and concise communicator
Compensation & Benefits (to be provided by Offshore Launch):
- $800–$1500/month, depending on experience
- 13th month pay
- HMO coverage (including dependents)
- 10 Days of PTO, not including holidays
- Annual continuing education budget
Offshore Launch
Scale your business with AI-powered virtual assistants, reducing admin costs and boosting efficiency. Hire elite talent with Offshore Launch.
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