Offshore Launch
Project Manager (Plumbing)
Job Summary
The role involves managing a high volume of plumbing work orders, reviewing diagnoses, and ensuring quality control before work approval. The candidate should have 3-5+ years of hands-on residential plumbing experience and strong diagnostic skills. This remote position emphasizes contractor-to-contractor communication, technical oversight, and collaboration with the operations team. The focus is on maintaining standards, challenging bids, and facilitating efficient job execution through software tools.
Required Skills
Benefits
Job Description
About Offshore Launch
Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them.
Why Join Offshore Launch?
- Impact the growth and success of small and medium-sized businesses.
- Work in a people-first, remote environment that values growth and ongoing development.
- Access comprehensive benefits that include HMO, PTO, professional development, and an overall emphasis on teamwork and collaboration.
- Contribute to a culture that values partnership, service, and excellence.
About the Role:
Responsibilities:
- Manage and review a large volume of plumbing work orders per day across multiple job sites
- Evaluate contractor reports, photos, and videos to verify diagnoses and scope accuracy
- Spot incomplete or inaccurate bids and work with contractors to resolve before escalation
- Provide technical direction to contractors—escalating quality concerns as needed
- Ensure all relevant data, documentation, and system entries are accurate and complete
- Act as the final internal QA before work is approved, scheduled, or billed
- Use internal platforms and documentation tools to manage day-to-day activity efficiently
- Collaborate with Stellar's operations team to troubleshoot delays, material gaps, or job issues
Requirements:
- 3–5+ years of hands-on plumbing experience (residential strongly preferred)
- Journeyman-level background (required)
- Strong diagnostic instincts and ability to assess work from photos, videos, and contractor notes
- Familiarity with common issues in residential plumbing (leaks, clogs, water heater failures, etc.)
- Ability to spot sloppy fieldwork, challenge assumptions, and steer contractors to correct scope
- Clear, confident verbal communication—you need to push back with precision, not aggression
- Willingness to trade fieldwork for full-time remote employment
- Fast learning curve with new software—this role relies on a custom internal platform, not off-the-shelf tools
- Organized and comfortable managing dozens of open work orders simultaneously
- Fluency in English (verbal and written); clear and concise communicator
Compensation & Benefits (to be provided by Offshore Launch):
- $800–$1500/month, depending on experience
- 13th month pay
- HMO coverage (including dependents)
- 10 Days of PTO, not including holidays
- Annual continuing education budget
Offshore Launch
Scale your business with AI-powered virtual assistants, reducing admin costs and boosting efficiency. Hire elite talent with Offshore Launch.
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