Quality Assurance Associate

As a Quality Assurance Associate for Nutrafol, you will be responsible for executing day-to-day quality assurance activities, to ensure dietary supplement QA GMP compliance in an exciting, growing company. You will bring expertise and experience in the dietary supplement category and have strong knowledge and experience in executing QA GMP processes and procedures. Your knowledge and experience will enable Nutrafol to continue to grow as a competitive and agile business, enabling speed to market and competitive product claims, within global regulated industry segments. As QA associate, you will be responsible for executing end-to-end QA support that will help grow and protect the business.

Responsibilities:

• Supporting the Product Quality Complaint Program: Processing and Reviewing product quality complaints within the Veeva QualityOne system. Creating investigation summaries for product complaints. Trending data and creating monthly and quarterly reports. Identifying CAPAs as applicable based on investigations and/or trends. Working with suppliers as required for investigations and corrective actions. Working with Customer Service as required
• Supporting the Product Release Program: Processing and Reviewing Certificates of Analysis for finished good lots. Processing and Reviewing Certificates of Conformances for packaged units. Logging testing results
• Supporting the Supplier Qualification Program: Maintaining on-hand supplier certificates up to date. Maintaining on-hand supplier FDA registrations up to date
• Assist as needed in day-to-day QA GMP compliance activities to protect the brand while driving growth ambition, which can include but it is not limited to: Artwork review, Change Control Action Items
• Partner with other functions like R&D, Supply Chain, and RA to ensure timely QA deliveries
• Work with internal and external companies to ensure appropriate QA deadlines are being met to ensure end-to-end regulatory compliance for the business
• Participate as an effective member of cross-functional product teams
• Assist with additional quality projects/tasks

Requirements:

• Bachelor’s degree in quality assurance, science, medical sciences, pharmacology etc.; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job
• 3+ years of direct US dietary supplement/Consumer Healthcare Quality experience
• Knowledge and experience on FDA and applicable laws and regulations, as well as of cGMP standards
• Hands-on experience executing QA GMP compliance for a broad portfolio of dietary supplements or related products
• Applied technical knowledge to ensure GMP standards are met throughout the product life cycle
• Effective prioritization skills and the ability to execute on multiple projects, collaboratively and independently, in an agile environment
• Proven ability to communicate and collaborate effectively with a variety of audiences, both internal and external
• Strong analytical, organization and critical thinking skills

Preferred:

• Cosmetics category experience