GitLab
Sales Development Representative
Job Summary
The role involves managing inbound leads, conducting discovery conversations, and generating qualified meetings to support GitLab's sales efforts. The Sales Development Representative (SDR) will collaborate with marketing and sales teams to develop strategies, research accounts, and utilize various outreach methods including calls, emails, and social media. Candidates should possess strong communication skills, a proactive attitude, and preferably experience with CRM tools like Salesforce. The position offers comprehensive onboarding, opportunities for professional growth, and is fully remote, with a focus on leveraging AI and innovative sales tactics.
Required Skills
Benefits
Job Description
GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.
Thanks to products like Duo Enterprise, and Duo Workflow, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organisation.
This position is 100% remote and will be based in the Netherlands, United Kingdom, Germany or Ireland.
An overview of this role
GitLab is looking for an enthusiastic and strategic Sales Development Representative (SDR), to join our growing Sales Development team. As a SDR at GitLab, you get the opportunity to lead the initial outreach to targeted Enterprise accounts working in conjunction with the Field and Digital Marketing teams. In this role you will leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab’s value. You will be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.
Don’t have a ton of knowledge about GitLab yet? Don’t worry. We have an extensive onboarding and training program at GitLab and you will be provided with necessary DevOps and GitLab knowledge to fulfill your role.
What you'll do in this role
- Effectively manage inbound lead flow
- Conduct high-level discovery conversations in target accounts
- Meet or exceed SDR sourced Sales Accepted Opportunity (SAO) volume targets
- Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunities
- Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts
- Work to have a variety of touches (call, email, social, etc.) on all leads in your assigned territory using Outreach.io
- Manage, track, and report on all activities and results using Salesforce
- Participate in documenting all processes in the GitLab handbook and update as needed with your Sales Development Manager
- Act as a mentor for new SDR hires in helping them navigate their key accounts
We're looking for
- Positive and energetic phone skills, excellent listening skills, strong writing skills
- A self-starter with a track record of successful, credible achievements
- You share our values, and work in accordance with those values
- Knowledge of business process, roles, and organizational structure
- Determined personality with a desire to grow and win
- Passionate about being a part of GitLab’s journey
- Proficient in using Salesforce
- Previous tech industry experience or experience in sales development, marketing and/or sales is a plus
- Eagerness to grow professionally with best-in-class onboarding program, support across the business and eligibility for promotion into an outbound role after 12 months as a successful SDR
- Globally we require excellent written and spoken English which is our company language
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
GitLab
From planning to production, bring teams together in one application. Ship secure code more efficiently to deliver value faster.
See more jobsSafe Remote Job Search Tips
Verify Employer Thoroughly
Research the company's identity thoroughly before applying. Check for a professional website with contacts, active social media, and LinkedIn profiles. Verify details across platforms and look for reviews on Glassdoor or Trustpilot to confirm legitimacy.
Never Pay to Get a Job
Legitimate employers never require payment for applications, training, background checks, or equipment. Always reject upfront payment requests or demands for bank details, even if they claim it's for purchasing necessary work gear on your behalf.
Safeguard Your Personal Information
Protect sensitive data like SSN, bank details, or ID copies. Share this only after accepting a formal, written job offer. Ensure it's submitted via a secure company system or portal, never through insecure channels like standard email attachments.
Scrutinize Communication & Interviews
Watch for communication red flags: poor grammar, generic emails (@gmail), vague details, or undue pressure. Be highly suspicious of interviews held only via text or chat apps; legitimate companies typically use video or phone calls.
Beware of Unrealistic Offers
If an offer's salary or benefits seem unrealistically high for the work involved, be cautious. Research standard pay for similar roles. Offers that appear 'too good to be true' are often scams designed to lure you into providing information or payment.
Insist on a Formal Contract
Always secure and review a formal, written job offer or employment contract before starting work or sharing final personal details. Ensure it clearly defines your role, compensation, key terms, and conditions to avoid misunderstandings or scams.