Instacart
Senior Associate, Market Strategy & Planning (Retailer Storefronts)
Job Summary
The role involves supporting the strategy and sales operations for Instacart's enterprise e-commerce platform, focusing on driving pipeline growth and customer experience. Candidates should have 3-5 years of experience in sales, account management, or related fields, with strong analytical and communication skills. The position requires collaborating with cross-functional teams and developing tailored solutions for high-value partners. It is a remote opportunity within specific Canadian provinces, offering competitive benefits including equity and flexible work arrangements.
Required Skills
Benefits
Job Description
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role- Join us in shaping the future of Instacart's enterprise offering for retailer e-commerce sites, Retailer Storefronts. As a Senior Associate, Market Strategy and Planning, you'll play a pivotal role in driving the success of our e-commerce platform by supporting the strategy and sales operations behind our sales pipeline from opportunity to implementation. Empowered by a deep understanding of our platform, you'll act as a subject matter expert during the sales cycle, ensuring seamless customer experiences and innovative solutions.
About the Team- You will be part of the Market Strategy and Planning (MS&P) team, a dynamic group focused on crafting strategic paths that uphold Instacart's commitment to excellence and innovation. This team is integral to our growth, collaborating across functions to unlock the full potential of our products and help our partners succeed. Together, we drive initiatives that not only make an impact today but also lay the groundwork for tomorrow's successes.
About the Job
- Responsible for identifying opportunities across Instacart’s enterprise e-commerce strategies that are applicable to new markets and existing expansion opportunities.
- Enhance our pre-sales efforts to accelerate pipeline activity from outreach to signature including development of sales collateral, sales playbooks, and training materials
- Serve as the expert on our e-commerce platform offering, reinforcing Instacart’s value propositions during the sales cycle.
- Collaborate with cross-functional stakeholders across Retail, Marketing and Finance to monitor, track & report sales pipeline to help refine strategies.
- Identify bottlenecks in the commercial lifecycle and propose scalable solutions.
- Work closely with the product team to develop bespoke solutions for high-value partnerships.
- Ensure cross-functional collaboration and alignment, reflecting our value of "Go Far Together."
- Dive into ambiguity with ownership and determination, showcasing our “Roll Up Your Sleeves” attitude.
- Contribute to crafting long-term solutions where everyone benefits, embodying our value to “Grow the Pie.”
About You
Minimum Qualifications
- 3-5 years experience in sales/account management, commercial strategy, sales operations (B2B SaaS preferred)
- Bachelor’s degree in Business, Marketing, or a related field
- Strong analytical skills with the ability to track and interpret sales data to drive decisions
- Excellent communication skills, comfortable presenting to stakeholders and guiding XFN teams
- Experience working with Product, Sales, and Marketing teams to identify and prioritize opportunities
- Thrives in ambiguity and executes with limited oversight
- Detail-oriented with a proactive approach to problem-solving
Preferred Qualifications
- Experience in a sales support or strategy role, particularly within retail tech, e-commerce or digital marketing platforms.
- Familiarity with fulfillment platforms and e-commerce technologies.
- Proven track record of improving sales processes and collateral.
- Experience in a high-growth startup or scale-up environment.
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For Canadian based candidates, the base pay ranges for a successful candidate are listed below.
Instacart
A grocery delivery service allowing users to order from local stores and have items delivered by personal shoppers.
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