Senior Business Analyst [Remote-US]

What We're Looking for

We’re looking for an accomplished, well-rounded Senior Business Analyst - Insurance to join our Insurance Product & Consulting team. For this role, we are seeking an experienced analyst with demonstrated knowledge and practical application documenting insurance business requirements and rules. Candidates ideally have a background in an operations or underwriting role for a P&C insurance carrier with demonstrated knowledge of the fundamentals of underwriting, regulatory requirements and the policy lifecycle. The team is actively involved throughout the organization as the voice of Insurance Product, working on innovative personal and commercial lines products.

You will be actively involved in Insurance Product feature design and business requirements, so this is a role for someone who wants to get their hands dirty in a fast-paced environment. Prior experience as a business analyst with a proven track record of producing comprehensive business requirements and rules across a variety of insurance product lines and system architectures is required in this role.

You will be a problem solver who can consult widely, synthesize information from multiple sources, formulate options and shepherd complex problems through to decision. In doing this, you will leverage your strong insurance knowledge and experience with insurance and related digital systems. You will report to our Sr Manager - Insurance Product.

The role

The Insurance Product & Consulting Team provides P&C insurance business analysis experience and consulting services to Quanata and HiRoad.

• Elicits, analyzes, and documents business requirements for auto, renters and other P&C personal and commercial lines of business
• Collaborates and consults with other business areas to provide insight and support for insurance business topics and questions
• May work as part of a portfolio/product team to support agile development
• Works cross-functionally within enterprise on projects, committees, and task forces
• Works in an environment that values the ability to be collaborative, independent, assertive and proactive
• Provide Insurance Product, Claims, and/or process knowledge to support design, development, testing and execution of solutions
• May conduct or utilize research methodology and data analysis to inform product decisions, including industry and competitive analysis

Your day-to-day

1. Translates stakeholder inputs into meaningful business requirements and rules, and then into acceptance criteria that the scrum teams can deliver against.
2. Create and maintain detailed documentation on products and processes using a wide variety of technical tools that are constantly evolving
3. Demonstrates solid knowledge of Insurance product features, dependencies, operations processes and the regulatory environment to elicit and/or define and document requirements for product features.
4. Understand business priorities to effectively coordinate multiple streams of work at one time. Prioritizes business needs to identify Minimum Viable Products in order to balance business direction and requirements with cost of development.
5. Within assigned responsibilities, provide oversight and input into the definition, planning and implementation of insurance projects and features.
6. Identifies, manages and facilitates the resolution of risks, issues and defects, including through the development and execution of User Acceptance Testing.
7. Conducts data analysis and provides cohesive, understandable reports and presentations
8. May provide release support and/or the development of training on new features delivered to production.
9. Provides production support and coordinates solutions and remediation of customer impacts, as assigned.
10. May coordinate, oversee, or perform the development and creation of new or updated policy form templates in communication software (e.g. SmartComm).

About you

• Bachelor's degree in Technology, Engineering, Business/Economics, Mathematics or similar fields and;
• Typically requires 8-10 years prior relevant experience to include 5+ years experience in the US P&C Insurance Industry and demonstrated capability to perform the responsibilities of the role of a Senior Business Analyst
• Knowledge of Policy Administration Systems, e.g. Guidewire, Duck Creek, EIS or similar.
• Solutions focused and an effective problem solver
• Able to work effectively with a high degree of independence and flexibility
• Detail oriented and highly organized
• Ability to build relationships and influence others across various levels of the organization
• Clear communicator who can have effective crucial conversations when warranted

Bonus points

• Operations (underwriting or claims) background and proven experience documenting business requirements and rules as an analyst.
• CPCU or related industry designation

Salary: $170,000 to $200,000*

*Please note that the final salary offered will be determined based on the selected candidate's skills, and experience, as well as the internal salary structure at Quanata. Our aim is to offer a competitive and equitable compensation package that reflects the candidate's expertise and contributions to our organization.

Additional Details:

• Benefits: We provide a wide variety of health, wellness and other benefits.These include medical, dental, vision, life insurance and supplemental income plans for you and your dependents, a Headspace app subscription, monthly wellness allowance and a 401(k) Plan with a company match.
• Work from Home Equipment: Given our virtual environment— in order to set you up for success at home, a one-time payment of $2K will be provided to cover the purchase of in-home office equipment and furniture at your discretion. Also, our teams work with MacBook Pros, which we will deliver to you fully provisioned prior to your first day.
• Paid Time Off: All employees accrue four weeks of PTO in their first year of employment. New parents receive twelve weeks of fully paid parental leave which may be taken within one year after the birth and/or adoption of a child. The twelve weeks is applicable to both birthing and non-birthing parent.
• Personal and Professional Development: We’re committed to investing in and helping our people grow personally and professionally. All employees receive up to $5000 each year for professional learning, continuing education and career development. All team members also receive LinkedIn Learning subscriptions and access to multiple different coaching opportunities through BetterUp.
• Location: We are a remote-first company for most positions so you may work from anywhere you like in the U.S, excluding U.S. territories. For most positions, occasional travel may be requested or encouraged but is not required. Some positions might require travel per the job description provided to the employee. Employees based in the San Francisco Bay Area or in Providence, Rhode Island may commute to one of our local offices as desired.
• Hours: We maintain core meeting hours from 9AM - 2PM Pacific time for collaborating with team members across all time zones.