Instacart
Sr. Associate, Business Operations and Strategy (Product Analytics)
Job Description
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role
This is a general posting for multiple Product Analytics roles open across our 4-sided marketplace. You’ll get the chance to learn about the different problems the Product Analytics team solves as you go through the process. You can find a blurb on each team below.
About the Team
The Product Analytics team helps the business set direction, surface opportunities for growth & efficiency, and solve the company’s toughest cross-functional problems. This is a rare opportunity to impact a high-growth company that’s already changing the way people feed their households.
As a member of the Product Analytics team, you will provide essential support for strategic and product decision-making. Our team excels in using data-driven insights and developing frameworks to address complex challenges within the marketplace. We serve as a point of connection between teams, facilitating collaboration, idea sharing, and alignment, helping Instacart develop more holistic solutions.You will gain high visibility into Instacart’s Product, Operations, Finance, Advertising, Engineering, Business Development and Data Science teams. We’re looking for a self-driven, strategic thinker who can hit the ground running to ultimately influence decision-making across the entire organization.
Open Roles
Ads:
We provide data-driven insights and strategic recommendations around Instacart’s Carrot Ads business, including both ads on retailer O&O eCommerce and Caper carts. The role will entail working with data to build product understanding, discover new opportunities, and measure success. This is a newer area of focus for the ads team, so there is a lot of opportunity to drive impact as the business rapidly scales.
Growth Systems:
We’re looking for a Senior Product Analytics professional to join Instacart's Incentives team, one of the most impactful areas for driving user growth and engagement. In this role, you’ll be at the forefront of strategic decision-making, working at the intersection of marketing and product teams. You’ll leverage data to uncover insights, craft compelling narratives, and shape strategy to optimize the efficiency and effectiveness of our incentive spend across all channels.
About the Job
In this dynamic role, your responsibilities will include:
- Helping to prioritize and define the roadmap for the team's direction
- Creating robust analytical frameworks to refine decision-making across various initiatives
- Assisting in the sizing and scoping of potential problems and opportunities within our systems
- Translating complex datasets into understandable narratives and actionable recommendations
- Proactively identifying areas for significant impact, growth, and investment
- Engage with senior leadership and executive team on a regular basis
About You
Minimum Qualifications
- 6+ years of experience utilizing data to inform strategic decisions
- Comfort working in dynamic and ambiguous environments
- Strong proficiency in SQL
- Proven ability to synthesize data into compelling narratives
- Experience managing and prioritizing work across multiple teams
Preferred Qualifications
- Experience with and passion for working in ambiguous, unpredictable, 0-1 environments
- Experience communicating and engaging with Senior leadership and executive teams
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
Interested in this job?
Applications are no longer being accepted for this job.
Instacart
A grocery delivery service allowing users to order from local stores and have items delivered by personal shoppers.
See more jobsSafe Remote Job Search Tips
Verify Employer Thoroughly
Research the company's identity thoroughly before applying. Check for a professional website with contacts, active social media, and LinkedIn profiles. Verify details across platforms and look for reviews on Glassdoor or Trustpilot to confirm legitimacy.
Never Pay to Get a Job
Legitimate employers never require payment for applications, training, background checks, or equipment. Always reject upfront payment requests or demands for bank details, even if they claim it's for purchasing necessary work gear on your behalf.
Safeguard Your Personal Information
Protect sensitive data like SSN, bank details, or ID copies. Share this only after accepting a formal, written job offer. Ensure it's submitted via a secure company system or portal, never through insecure channels like standard email attachments.
Scrutinize Communication & Interviews
Watch for communication red flags: poor grammar, generic emails (@gmail), vague details, or undue pressure. Be highly suspicious of interviews held only via text or chat apps; legitimate companies typically use video or phone calls.
Beware of Unrealistic Offers
If an offer's salary or benefits seem unrealistically high for the work involved, be cautious. Research standard pay for similar roles. Offers that appear 'too good to be true' are often scams designed to lure you into providing information or payment.
Insist on a Formal Contract
Always secure and review a formal, written job offer or employment contract before starting work or sharing final personal details. Ensure it clearly defines your role, compensation, key terms, and conditions to avoid misunderstandings or scams.