One Pass Solutions, Inc. believes that fitness should be accessible, flexible, and tailored to fit your lifestyle. We provide an all-in-one membership that gives you unlimited access to thousands of gyms, fitness studios, online workouts, and even grocery delivery – all through a single monthly subscription.

With One Pass, you can work out on your own terms. Whether you prefer hitting the gym, participating in live online fitness classes, or exploring on-demand workouts at home, we’ve got you covered. Our large network includes popular gym partners like Anytime Fitness, Crunch, LA Fitness, Orangetheory Fitness, and many others, allowing you to choose how and where you get active.

In addition to fitness, we help you fuel your health journey by offering convenient grocery delivery right to your door, so you can easily access nutritious food and stay on track with your wellness goals.

One Pass Solutions, Inc. was founded in 2017 by Optum, a subsidiary of UnitedHealth Group. In early 2025, One Pass Solutions, Inc. spun off and is now operating as a separate entity.

One Pass Solutions, Inc. has two products,One Pass andOne Pass Select, which is offered through insurance partners and employers.

The Role

As the Strategic Initiatives & Business Performance Lead, you will be a key architect of One Pass’s transformation and growth. This role is responsible for driving enterprise-wide strategic initiatives, uncovering root causes behind performance trends, and shaping the frameworks that guide business reporting and decision-making. You will work cross-functionally to ensure One Pass delivers on strengthening its core wellness business while scaling for growth.

Key Responsibilities

• Lead the development and execution of strategic initiatives that align with One Pass’s long-term vision and growth roadmap

• Partner with senior leaders to define and prioritize transformation efforts across product, operations, and go-to-market functions.

• Facilitate scenario planning and business modeling to evaluate new opportunities and mitigate risks.

• Design and manage the cadence, format, and content of business performance reporting for the executive team and board

• Aggregate and synthesize data from multiple sources to deliver actionable insights on EBITDA, growth, member engagement, and operational KPIs

• Own the development of the One Pass operating scorecard and gap closure tracking

• Conduct deep-dive analyses to identify root causes of underperformance and recommend corrective actions.

• Drive innovation by identifying whitespace opportunities and leading cross-functional ideation sessions.

• Establish repeatable processes for initiative tracking, performance reviews, and strategic planning cycles.

• Support quarterly and annual business reviews with compelling narratives and data-driven insights

About You

You are a strategic thinker and operational doer. You thrive in ambiguity, connect dots across functions, and bring structure to complexity.

• 8+ years of experience in strategy, business operations, or performance management roles.

• MBA or equivalent experience in business strategy, finance, or operations.

• Proven ability to lead cross-functional initiatives and influence without authority.

• Strong analytical skills with experience in root cause analysis, scenario modeling, and KPI development.

• Exceptional communication and storytelling skills—able to distill complexity into clarity.

• Experience in health, wellness, or consumer platforms is a plus.

One Pass Solutions, Inc. commits to provide a work environment free of discrimination and harassment, as well as equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. You may view all of One Pass Solutions, Inc.’srecruiting notices here, including our EEO policy, recruitment agency policy, recruitment scam notice, and important E-Verify information.