PayPay
UX Writer
Job Summary
This role involves creating, proofreading, and proposing user-friendly microcopies in English for the PayPay app, working closely with engineers, product managers, and designers. The candidate should have native English proficiency and experience in translation, localization, or UX/content writing in English. Responsibilities include ensuring the microcopy aligns with user experience guidelines, research data, and the company's voice and tone. The position offers a hybrid work environment with flexible hours and comprehensive benefits, emphasizing collaboration, continuous learning, and dedication to delivering a seamless user experience.
Required Skills
Benefits
Job Description
About PayPay
PayPay is a FinTech company that has grown to over 69M (as of May 2025) users since its launch in 2018. Our team is hugely diverse with members from over 50 different countries.
OUR VISION IS UNLIMITED_
We dare to believe that we do not need a clear vision to create a future beyond our imagination. PayPay will always stay true to our roots and realize a vision (future) that no one else can imagine by constantly taking risks and challenging ourselves. With this mindset, you will be presented with new and exciting opportunities on a daily basis and have the opportunity to grow and reach new dimensions that you could never have imagined. We are looking for people who can embrace this challenge, refresh the product at breakneck speed and promote PayPay with professionalism and passion.
※ Please note that you cannot apply or be selected in parallel with PayPay Corporation, PayPay Card Corporation and PayPay Securities Corporation.
Team Missions
The PayPay Product Team is working hard to not just provide a QR code payment system, but to use that payment functionality as a starting point in delivering to users more touchpoints that remove inconveniences from their lives and deliver new value.
All copy displayed on the app has a significant impact on the user experience. We are looking for a UX Writer to join the team and together with designers promote a product design that considers the user experience first and foremost.
Job description
You will be creating, proofreading, and proposing user-friendly and easy-to-understand UX copy in English for the UI across the app, working with engineers, product managers, and designers under the support of the Senior UX Writer.
・Write microcopies in English for the PayPay app
・Proofread and correct English copy based on Japanese/English designs
・Write microcopies based on research data
Responsibilities
You will be responsible for writing English microcopies that match our voice and tone, under our Senior UX Writer.
・Write various types of microcopy used throughout the app
・Propose the most suitable copy for users while respecting the writing guidelines, design and development status
Required Skills
・Native English proficiency
・Either A or B below:
A: Japanese to English translation (3 years minimum), or Japanese to English localization (2 years minimum)
B: UX or content writing experience in English (2 years minimum)
Preferred Skills
・Basic knowledge about websites and mobile apps (iOS/Android)
・Basic user flow and UI design knowledge
・Japanese proficiency level: intermediate to business
Desired Characteristics
・Motivated to learn about UX Writing and develop writing skills
・Passionate about language, communication and different cultures
・Flexible attitude and keen to take on new challenges
・Can proactively seek out problems and propose improvements
・Can work in fast-paced environment
・Values teamwork and can communicate smoothly with other members
・Can positively incorporate feedback from team lead and use it to make improvements
PayPay 5 senses
- Please refer PayPay 5 senses to learn what we value at work.
Working Conditions
Employment Status
- Full Time
Office Location
- Hybrid Workstyle (flexible working style including Remote and office)
※There are no fixed rules regarding office attendance in Product group; it depends on each individual's discretion. - LIFE in JAPAN FACTBOOK
Work Hours
- Super Flex Time (No Core Time)
- In principle, 9:00am-5:45pm (actual working hours: 7h45m + 1h break)
Holidays
-
Every Sat/Sun/National holidays (In Japan)/New Year's break/Company-designated Special days
Paid leave
- Annual leave (up to 14 days in the first year, granted proportionally according to the month of employment. Can be used from the date of hire)
- Personal leave (5 days each year, granted proportionally according to the month of employment）
※ PayPay's own special paid leave system, which can be used to attend to illnesses, injuries, hospital visits, etc., of the employee, family members, pets, etc.
Salary
- Annual salary paid in 12 installments (monthly)
- Based on skills, experience, and abilities
- Reviewed once a year
- Special Incentive once a year *Based on company performance and individual contribution and evaluation
- Late overtime allowance
※ Payroll payment can be changed to digital salary payment “PayPay Paycheck” for an amount set by you
Benefits
- Social Insurance (health insurance, employee pension, employment insurance and compensation insurance)
- 401K
- Translation/Interpretation support
- VISA sponsor + Relocation support
Interested in this job?
Applications are no longer being accepted for this job.
PayPay
PayPay is an app that lets you make easy and convenient payments with just your smartphone. Registration is complete in as little as one minute! You can use it at stores, for online services, and to pay bills.
See more jobsSafe Remote Job Search Tips
Verify Employer Thoroughly
Research the company's identity thoroughly before applying. Check for a professional website with contacts, active social media, and LinkedIn profiles. Verify details across platforms and look for reviews on Glassdoor or Trustpilot to confirm legitimacy.
Never Pay to Get a Job
Legitimate employers never require payment for applications, training, background checks, or equipment. Always reject upfront payment requests or demands for bank details, even if they claim it's for purchasing necessary work gear on your behalf.
Safeguard Your Personal Information
Protect sensitive data like SSN, bank details, or ID copies. Share this only after accepting a formal, written job offer. Ensure it's submitted via a secure company system or portal, never through insecure channels like standard email attachments.
Scrutinize Communication & Interviews
Watch for communication red flags: poor grammar, generic emails (@gmail), vague details, or undue pressure. Be highly suspicious of interviews held only via text or chat apps; legitimate companies typically use video or phone calls.
Beware of Unrealistic Offers
If an offer's salary or benefits seem unrealistically high for the work involved, be cautious. Research standard pay for similar roles. Offers that appear 'too good to be true' are often scams designed to lure you into providing information or payment.
Insist on a Formal Contract
Always secure and review a formal, written job offer or employment contract before starting work or sharing final personal details. Ensure it clearly defines your role, compensation, key terms, and conditions to avoid misunderstandings or scams.