DoorDash
Vendor Manager, Outbound Pre-Sales
Job Summary
This role involves supporting and leading the Vendor OB community within the Pre-sales team, focusing on training, coaching, and performance analysis to drive results. The candidate will collaborate with cross-functional teams and international vendor partners, with opportunities for remote work and travel. Qualifications include leadership experience, strong data analysis skills, familiarity with sales tools, and excellent communication abilities. The position offers opportunities for career growth from frontline roles to management and provides a comprehensive benefits package.
Required Skills
Benefits
Job Description
The OB US Pre-sales team is responsible for connecting and partnering with top merchants across the US. This Vendor OB team works with Offshore vendor partners & front-line salespeople across the globe. This team is instrumental in the acquisition of new customers for the DoorDash Restaurant business.
This Vendor Sales Manager (T6) role supports the rapid growth that we’re seeing within the wider Outbound Pre-sales team. You’ll have the opportunity to leap directly from an IC or Team Lead role to leading frontline leaders with our vendor partners. You will work closely with our cross-functional internal partners (training and S&O primarily). This is an exciting opportunity to help create a DD org that’s still in its early stages and work with international partners, allowing for remote work and occasional travel both domestically and internationally.
Some of the responsibilities required by the Vendor OB Manager include:
- Team Training, Coaching & Support: Provide regular team training to operations and quality leaders as well as coaching guidance and support based on weekly performance readouts from the operations leaders.
- Performance Data Strategy & Analysis: Help analyze team level data and create action plans for front-line leaders and sales agents. Formulate action plans and complete project work that will drive results for company goals, interim special projects and initiatives.
- Cross-Functional Collaboration: Work with all SMB teams as well as business partners in Strategy & Operations to understand best ways to support mutual success and drive toward KPI’s.
- Build and Scale: Collaborate on new infrastructure, systems and processes for new teams functions,and initiatives. This may include BPOs or new teams, by taking on various launch and ramp activities with scalability in mind.
- Be an important part of our leadership team as you will bring new ideas, processes, and training to help us build our Vendor OB Team.
- Utilize your honed leadership skills with the opportunity to leap directly from a front-line leader or individual contributor role to supporting frontline leaders, moving quickly through the management development path.
- Work in collaboration with cross-functional partners beyond your immediate role, helping you develop new working relationships.
- Use your sales coaching and training skills to boost others and measure impact.
- Work with both our US DoorDash leadership team, as well as our international vendor partners, allowing for remote work and occasional travel to team meetings, and vendor site visits.
- You have a hunger to learn, a curious mind, and receive/give feedback well to create an environment of positive and constant improvement.
- You know how to be a top performer, increase productivity and you've helped others do the same, as a mentor, trainer or team lead.
- You're able to navigate sales tools (e.g. SFDC, Outreach, Chorus, GSuite) easily, and have an analytical mind to compile and utilize data.
- You are resourceful, organized, an independent worker, and able to navigate sales rules of engagement.
- You are patient and passionate about serving others and assisting in their development.
- You can form working relationships with peers, managers, and colleagues at all levels.
- You embrace other cultures and are willing and able to travel internationally if needed.
- You communicate well, and being multilingual is a plus.
Applications for this position are accepted on an ongoing basis
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
DoorDash
A food delivery service connecting customers with local restaurants and providing on-demand delivery through a network of drivers.
See more jobsSafe Remote Job Search Tips
Verify Employer Thoroughly
Research the company's identity thoroughly before applying. Check for a professional website with contacts, active social media, and LinkedIn profiles. Verify details across platforms and look for reviews on Glassdoor or Trustpilot to confirm legitimacy.
Never Pay to Get a Job
Legitimate employers never require payment for applications, training, background checks, or equipment. Always reject upfront payment requests or demands for bank details, even if they claim it's for purchasing necessary work gear on your behalf.
Safeguard Your Personal Information
Protect sensitive data like SSN, bank details, or ID copies. Share this only after accepting a formal, written job offer. Ensure it's submitted via a secure company system or portal, never through insecure channels like standard email attachments.
Scrutinize Communication & Interviews
Watch for communication red flags: poor grammar, generic emails (@gmail), vague details, or undue pressure. Be highly suspicious of interviews held only via text or chat apps; legitimate companies typically use video or phone calls.
Beware of Unrealistic Offers
If an offer's salary or benefits seem unrealistically high for the work involved, be cautious. Research standard pay for similar roles. Offers that appear 'too good to be true' are often scams designed to lure you into providing information or payment.
Insist on a Formal Contract
Always secure and review a formal, written job offer or employment contract before starting work or sharing final personal details. Ensure it clearly defines your role, compensation, key terms, and conditions to avoid misunderstandings or scams.