Business Analyst

Title: Business Analyst
Direct Manager Title: Senior Director, Managed Care & Communications

The Role:
As a Business Analyst on Unlock Health’s Managed Care team, you will help healthcare providers optimize payor strategies and overall performance through analytics that drive financial sustainability and patient acquisition and retention. You will play a critical role across multiple lines of business, bridging the gap between client business objectives and Unlock’s managed care solutions. A true utility player, your work will range from supporting Unlock’s existing clients to developing new managed care analytic solutions and insights.

We’re looking for a Business Analyst with a consulting mindset, technical acumen, and strong client and internal stakeholder communication skills. We’ll help you gain a strong understanding of our services and how they interact to create client value. You’ll need to be willing to roll up your sleeves to deliver a broad range of business solutions focused on leveraging analytics to support our healthcare-focused business.

Please note: only applicants located in the United States will be considered.

What You’ll Do:

• Business Insights:
  • Find the “story” in the data and communicate insights with clients and internal team members
  • Combine and analyze data sets from multiple sources/platforms such as: client business information, benchmarking data, and publicly available datasets
  • Conduct thorough analyses of business problems and leverage our processes and your own problem-solving skills
  • Identify issues and initiate independent research to problem solve
• Team Collaboration:
  • Participate in cross-functional teams of managed care leaders, finance teams, revenue cycle teams and analysts to execute integrated managed care strategies
  • Help create process documentation for the team to ensure successful execution of client projects
  • Learn from more experienced team members to grow your skill
• Continuous Improvement (CI):
  
  • Evaluate and recommend process and tool improvements to enhance the overall value of our services
  • Collaborate with development teams, product managers, client success teams, and other stakeholders to create positive results for our clients
  • Support projects to successful outcomes through communication strategies, analysis and research, and data analytics

Ideal Qualifications:

• Bachelor’s degree in Business Analytics, Data Science or a related field
• 1-2 years of proven experience in a Business Analyst or Analytics role
• Healthcare experience required; healthcare consulting firm experience a plus
• Basic understanding of managed care reimbursement structures preferred (e.g., DRGs, CPT codes)
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Intermediate proficiency utilizing Microsoft Excel, PowerPoint, and basic SQL (or similar tool) for data analysis
• Professional experience with Tableau and SQL, preferred; experience with Snowflake a plus
• Strong analytical, data analysis, and interpretation skills
• A self-starter with a strong sense of curiosity

Interview Process:

• Initial Screening Interview w/ Recruiter: 30-minutes via Phone
• 1:1 Interview w/ Senior Director, Managed Care: 1 hour via Zoom
• Exercise (Microsoft Excel)
• 1:1 Interview w/ Senior Director, Managed Care: 1 hour via Zoom
• 1:1 Interview w/ Chief Managed Care Officer: 30-minutes via Zoom

Perks and Benefits

• Competitive Salary
• Health, Dental and Vision benefit packages to fit all types of lifestyles
• Life, Short- and Long-Term Disability Insurance paid 100% by the company
• FSA / HSA Options
• 401(K) with a generous company match program
• Flexible Paid Time Off
• Paid Parental Leave
• Hybrid and Remote work schedules available
• Employee Assistance Program (unlimited free telephonic counseling for a variety of issues such as mental health, financial support, and legal advice)
• Employee Referral Program

About Unlock:
Unlock Health redefines what a marketing and advertising agency can do in healthcare by breaking down walls that have existed for decades. We’ve combined the best teams in healthcare marketing to help every client live their mission – to promote, maintain, and restore health. Our “super agency” approach connects creative, content, and strategy to remove the guesswork from growth, measured by ROI technology. By bringing together the top talent in the industry, we are reshaping the future of healthcare marketing.

We believe our business can only grow by including our Vision and Values in everything we do. Our hiring process is no different. We interview and hire based on our values, which you can learn more about here.

Equality Opportunity Employer Statement:
Unlock, and its affiliate companies, is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We provide equal employment opportunities without regard to an applicant's race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

For internal coding use only: Managed Care/Client Services/COGS

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