Business Development Representative - Western US

About Private Health Management

Private Health Management (PHM) supports people with serious and complex medical conditions, helping them obtain the best possible medical care. We guide individuals and families to top specialists, advanced diagnostics, and personalized care. Trusted by healthcare providers and businesses, PHM offers independent, science-backed insights to help clients make informed decisions and access the best care.

About the role

As a Business Development Representative at PHM you’ll serve as a frontline ambassador of our services to employees of our corporate clients. Your mission: connect with employees, help them understand the value of PHM’s personalized healthcare support, and guide them toward enrolling in our services.

This role is ideal for someone who enjoys direct outreach, thrives in conversations, and is passionate about improving people’s lives through access to better healthcare. You’ll play a key role in helping employees take full advantage of a benefit that’s designed to provide clarity, confidence, and expert care during some of life’s most important health moments.

What You’ll Accomplish

• Consistently meet or exceed monthly employee engagement and enrollment targets, contributing directly to the success of PHM’s employer partnerships.

• Contribute to the development of a scalable outreach playbook, including scripts, templates, and best practices, to support the onboarding and success of future Business Development Representatives.

• Provide real-time feedback and transparent reporting on outreach performance, employee responses, and campaign effectiveness to inform ongoing optimization across Marketing and Account Management.

How You’ll Spend Your Days

• Conduct outreach (via phone & email) to educate employees about PHM’s services and encourage enrollment.

• Clearly and confidently explain the benefits of PHM’s offering in a way that’s easy to understand and personally relevant.

• Handle inbound inquiries from employees with professionalism, empathy, and clarity.

• Partner with the Marketing and Account Management teams to tailor outreach by client and employee population.

• Maintain detailed records of employee interactions and engagement metrics in HubSpot.

• Partner with Service Delivery to further client education around our services and value.

• Share insights and feedback from employees to inform PHM’s messaging, content, and enrollment strategies.

• Continuously look for ways to improve how we communicate the value of PHM and reach more employees effectively.

What you bring to the table

• 2+ years of experience in cold outreach and inside sales in a healthcare, health tech or employee benefits driven organization.

• Exceptional ability with cold phone and email outreach, at initiating conversations, and in guiding people toward action.

• High empathy, EQ, and sales drive. An uncommon mix.

• Ability to work hours that run into the early evening Pacific Time

• Strong organizational skills and knowledge of CRM and outreach tools

• A self-starter with a genuine desire to help others. No lone wolves.

• Strong preference for experience supporting enrollment or education in a health or benefits-focused organization.

Read what current Team Members say about working at PHM!

Compensation: The On-Target-Earnings range for this position is $110,000-$120,000 of which $65,000-$75,000 is base salary.

This is only a part of a total compensation package that also includes: health/dental/vision benefits, 401k with match, Stock Options, flexible PTO, PHM for PHM, and other benefits. Individual pay may vary from the target range as a number of factors including market forces, experience, location, disparities in market data and other relevant business considerations may all factor into final compensation.

This is a remote role requiring that you live in one of the following states: : AK, AZ, CA, CO, HI, ID, MT, NM, NV, OR, UT, WA, or WY.

Next steps

Private Health Management is a remote company with employees around the United States. We’re committed to providing you with the best possible interview experience and opportunities to spend meaningful time getting to know our company, mission, and wonderful teammates in our fully remote interviews. If your application is selected for interviews, you’ll hear from a member of our recruiting team to schedule next steps. Interviews will also include: the hiring manager, peers, and often an executive from the department. We have lots of questions for you, but we’re also excited to answer your questions about us. We appreciate your help in achieving an interview process that allows us to truly know each other and welcome your feedback and requests on how we can make this a reality for yourself & future candidates.

Have a quick question about the role? Email [email protected] or simply apply here.