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Upwork

Enterprise Account Manager

Job Summary

The role of Enterprise Account Manager at Upwork involves managing a portfolio of clients, driving sales growth, and identifying expansion opportunities. Candidates should have at least 5 years of industry experience in sales within software, staffing, or recruiting industries. Key responsibilities include developing relationships with decision-makers, collaborating with internal teams, and utilizing CRM tools. The position offers a performance-based compensation structure with a focus on achieving sales targets and fostering business growth.

Required Skills

Business Development
Communication Skills
Sales
CRM
Relationship Building
Account Management
Reporting Tools
Collaboration
Strategic Thinking
Consultative Selling
Creative Thinking

Job Description

Upwork ($UPWK) is the world's largest remote talent platform. Each year $1.7 billion of work happens through Upwork, allowing businesses to get more done and helping professionals break free of traditional time and place boundaries and work anytime, anywhere on projects they love. At Upwork, you'll help build on this momentum. Together, we'll create economic and social value on a global scale, providing a trusted online workplace for businesses to connect with extraordinary talent and work without limits.

Upwork is voted #1 place to work in Chicago! - 2019

The Upwork Sales team brings our contingent staffing solutions to large businesses. As an Enterprise Account Manager, you will manage a portfolio of assigned customers, develop new business from existing clients and actively seek expansion opportunities to grow overall client revenue. This is a quota-carrying role where you will make a visible impact within our growing organization. This is a true career opportunity with tremendous professional and financial upside.

Your Responsibilities:

  • Demonstrate a strong business case for Upwork through a consultative and value driven sales process and proven success in showcasing creativity in prospecting for new business within your portfolio.

  • Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue. Identify, prioritize, and track progress towards key account metrics and annual quota.

  • Ability to demonstrate how you have established a set of smart goals on your largest opportunities and proven success on execution.

  • Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership

  • Collaborate with internal teams to coordinate resources throughout the sales cycle, including sales engineering, program management, customer care and product management

  • Present to a wide audience of potential buyers including C-level and executive sponsors both in person and virtually

What it takes to catch our eye:

  • Consistent achievement of sales goals working within a team-based selling motion.

  • Excellent communication skills and a consultative approach to identifying problems and finding solutions

  • Passion for Upwork and a strong motivation to bring in new customers to maximize revenue

How to really knock our socks off:

  • 5+ years of industry expertise either in software, human capital management technology, staffing, or recruiting industry sales

  • Drive and willingness to exceed expectations with a strong work ethic

  • Strategic and creative thinking that enables you to understand industry and customer trends and apply those insights to deliver business results

  • An entrepreneurial spirit and creativity that sparks your capacity for building and growing business

  • Ability to play well with members on your team through collaboration and sharing of learned insights

  • Experience with salesforce.com, DOMO, and other CRM and reporting tools

The estimated base compensation pay range for this role is displayed below.

Salary Range
$80,000$95,000 USD

This position is also eligible for sales incentive compensation, and when combined with the base compensation, the estimated On-Target Earnings (OTE) for this position amount.

OTE
$133,334$158,334 USD

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice

Interested in this job?

Application deadline: Open until filled

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Upwork

A freelancing platform connecting businesses with independent professionals for remote work across various industries.

See more jobs
Date PostedMay 30th, 2025
Job TypeFull Time
LocationRemote
Salary$80,000 - $95,000
Exciting fully remote opportunity for a Enterprise Account Manager at Upwork. Offering $80,000 - $95,000 (full time). Explore more remote jobs on FlexHired!

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