Manager II, Revenue Collections
Job Summary
The Manager II, Revenue Collections at Pinterest oversees global accounts receivable and cash collection operations, ensuring timely payments and process efficiency. The role involves leading a team, including outsourced partners, and collaborating with sales, IT, and finance to improve billing experiences and operational performance. Candidates should have extensive experience in AR, collections, payment plans, and financial systems, with a strong leadership background. The position offers a remote working model with occasional in-office visits, emphasizing innovation, operational rigor, and strategic transformation.
Required Skills
Benefits
Job Description
About Pinterest:
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.
As the Manager II, Revenue Collections, you are responsible for overseeing the global end-to-end Cash to Collections process, ensuring accuracy, efficiency, and exceptional customer service. You will lead a global team, inclusive of our outsourced partner. This leader is accountable for day to day cash and collection operations, for our invoice customers. We are looking for an experienced AR / Collections leader who is excited about driving operational excellence and strategic transformation across our policy, process, tools and analytics.
What you’ll do:
- Oversee global AR, Cash & Collections operations.
- Design and implement payment adherence experiences that ensure timely payments are made.
- Serve as the point of escalation for complex payment plans, bankruptcy and other payment adherence issues.
- Closely partner with sales leadership in driving initiatives that improve our billing experience.
- Identify and execute on various initiatives that improve DSO and cash collections.
- Lead, mentor, and develop a high-performing team by setting clear performance expectations, conducting regular reviews, and fostering a culture of accountability and excellence.
- Develop and execute resourcing strategies (including in-house and outsourced talent) to meet evolving business demands, ensuring scalability and the right expertise for short- and long-term success.
- Collaborate with IT and Finance teams to streamline processes, improve operational efficiency, and resolve issues.
What we’re looking for:
- Our PinFlex future of work philosophy for this Accounting organization requires this role to visit a Pinterest office for collaboration up to 2 times per month.
- A demonstrable background in global people management that is aligned with our mission and core values.
- Extensive knowledge of financial systems (e.g. Oracle, SAP), CRM systems (i.e. Salesforce), reporting tools and other finance and operational systems.
- Extensive experience in AR, Cash Operations, Collections Operations; inclusive of payment plan negotiation and bankruptcy. Preferably with experience in internet advertising.
- Innovative and creative thinker with demonstrated ability to express complex ideas in a clear and concise manner.
- Exceptional leader with a verifiable track record of operational rigor by evaluating complex issues from multiple perspectives and performing extensive quantitative analysis.
- A minimum of ten years of experience driving large collections/AR operations at a global organization with 3yrs in leadership
- Bachelor’s degree or equivalent experience.
Relocation Statement:
- This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
In-Office Requirement Statement:
- We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
- This role will be Remote and will need to go in office 1x/month if in or near an office hub in Chicago, SF or NYC.
#LI-REMOTE
#LI-PW1
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
Our Commitment to Inclusion:
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