Sales Systems Program Manager
Job Summary
This role involves managing and implementing global system projects within the sales operations environment, primarily working with platforms like Salesforce and other sales tools. The candidate will gather requirements, design solutions, oversee testing, and facilitate the adoption of system enhancements to improve seller workflows and operational efficiency. Collaboration across departments and data-driven decision-making are essential for driving revenue growth and process improvements. The position emphasizes strategic planning, cross-functional teamwork, and supporting a flexible, inclusive work culture at Pinterest.
Required Skills
Benefits
Job Description
About Pinterest:
Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.
Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.
Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.
The Sales Strategy & Operations (SS&O) team partners with advertising sales leaders across sales strategy, analytics, operations and process, and tools. Team members are experts in business strategy and operations and analytical and strategic thinking. They are pragmatic and results-oriented.
As a Program Manager on the Sales Systems team in SS&O, you will play a crucial role in empowering the sales organization to efficiently scale their operations through strategic systems. Your responsibilities will include scoping, designing, and driving the adoption of system projects and enhancements to streamline internal operations for sellers. Additionally, you will collaborate closely with cross-functional partners to implement system and process improvements geared towards driving revenue growth.
What you’ll do:
- Gather requirements, design solutions, conduct testing, and oversee the rollout of global system projects in Salesforce and other sales systems (e.g. Highspot, Gong, Sales Navigator)
- Lead cross-functional global system projects aimed at enhancing seller workflows and improving operational efficiency
- Scale operations and drive effectiveness by aligning and fostering adoption of system improvements within sales teams
- Identify operational pain points, utilize data analysis to prioritize and recommend solutions for system enhancements
- Manage projects with the support of the IT team for implementation, testing, and deployments
What we’re looking for:
- 5+ years of relevant experience in improving organizational execution through systems enhancements, analytical analysis, and strategic planning
- Proficiency in understanding operational needs and leveraging data to identify trends and develop effective solutions
- Minimum of 3 years of hands-on experience with the Salesforce or other CRM application (e.g. Hubspot)
- Strong ability to collaborate effectively across functions and departments, synthesizing diverse viewpoints and influencing leaders and peers to drive cohesive action plans
- Demonstrated success in thriving within a fast-paced, dynamic environment and exhibiting genuine teamwork skills
- Proven capability to navigate ambiguous and subjective situations by balancing strategic vision and operational efficiency to ensure customer-centric outcomes
- Adept at thinking both innovatively and critically, open to challenging the status quo and thinking outside of the box
- Demonstrated passion for Pinterest's mission, a commitment to supporting businesses, and a drive for enhancing the overall product experience
- Salesforce Administrator Certification preferred; Bonus: Salesforce Developer Certification and Salesforce Advanced Administrator Certification
- Bachelor’s degree in a relevant field such as project management, or equivalent experience
Relocation Statement:
- This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
In-Office Requirement Statement:
- We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
- This role will need to be in the office for in-person collaboration 1-2 times/quarter
#LI-KP3
#LI-REMOTE
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
Our Commitment to Inclusion:
Safe Remote Job Search Tips
Verify Employer Thoroughly
Research the company's identity thoroughly before applying. Check for a professional website with contacts, active social media, and LinkedIn profiles. Verify details across platforms and look for reviews on Glassdoor or Trustpilot to confirm legitimacy.
Never Pay to Get a Job
Legitimate employers never require payment for applications, training, background checks, or equipment. Always reject upfront payment requests or demands for bank details, even if they claim it's for purchasing necessary work gear on your behalf.
Safeguard Your Personal Information
Protect sensitive data like SSN, bank details, or ID copies. Share this only after accepting a formal, written job offer. Ensure it's submitted via a secure company system or portal, never through insecure channels like standard email attachments.
Scrutinize Communication & Interviews
Watch for communication red flags: poor grammar, generic emails (@gmail), vague details, or undue pressure. Be highly suspicious of interviews held only via text or chat apps; legitimate companies typically use video or phone calls.
Beware of Unrealistic Offers
If an offer's salary or benefits seem unrealistically high for the work involved, be cautious. Research standard pay for similar roles. Offers that appear 'too good to be true' are often scams designed to lure you into providing information or payment.
Insist on a Formal Contract
Always secure and review a formal, written job offer or employment contract before starting work or sharing final personal details. Ensure it clearly defines your role, compensation, key terms, and conditions to avoid misunderstandings or scams.