Senior SDET

Who are we and why should you join us?

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As a Senior SDET at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.

What are we looking for?

BetterHelp is evolving how we approach software quality, and our growing Software Quality Assurance team plays a key role in that transformation. You’ll be embedded within an agile development team, taking ownership of defining and executing the tests that ensure our products meet the high standards our users expect. You'll help shape testing strategies for the features you support, going beyond simply running test cases to actively contributing to how quality is built into everything we ship.

What will you do?

• Write reliable automated tests that can be incorporated into CI/CD
• Train software quality assurance engineers in the use of the framework
• Advocate for testability during the technical design process, enabling you to develop stable and reliable automation
• Recommend test tools, techniques and methodologies needed to enhance our productivity and quality

What will you NOT do?

• You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success.
• You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
• You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.

Can I work remotely?

Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.

Requirements

• 6+ years experience as SDET
• Must have experience with developing UI and/or API automation frameworks from scratch
• Experience with at least one or more automation tools such as Playwright/Typescript or Cypress
• Proficient in scripting languages (Typescript and Python) and have in depth object oriented understanding
• Experience with Jira, GitHub and CI/CD
• Comfortable with SQL and relational databases
• Ability and willingness to quickly learn new technology stacks outside of your comfort zone
• Demonstrated ability to work independently and take ownership of small projects from start to finish.
• Bachelor’s degree in computer science, mathematics or equivalent combination of education and work experience
• Experience working in an agile development environment
• Excellent written and verbal communication skills
• Strong analytical and problem solving skills
• Passionate about quality and continuous improvement
• Prior experience with any of the following is a bonus: performance, stress or load testing; mobile testing; accessibility testing
• Get-things-done attitude with eagerness to build something great

Benefits

• Remote work with regular in-person bonding experiences sponsored by the company
• Competitive compensation
• Holistic perks program (including free therapy, employee wellness, and more)
• Excellent health, dental, and vision coverage
• 401k benefits with employer matching contribution
• The chance to build something that changes lives – and that people love
• Any piece of hardware or software that will make you happy and productive
• An awesome community of co-workers

The base salary range for this position is $140,000 - $170,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2025. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.

At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.