Braze
Senior Technical Product Manager
Job Summary
The role involves leading the product strategy and roadmap for Braze’s Ingestion product, enabling customers to integrate data from multiple sources through APIs and endpoints. The candidate should have strong experience in product management, with a focus on data systems, APIs, and large-scale data processing, and work collaboratively with engineering and design teams. Key responsibilities include understanding customer needs, driving product development, ensuring product stability, and fostering innovation. The position requires a mix of technical expertise, strategic thinking, and effective communication skills to support Braze’s data-driven customer engagement platform.
Required Skills
Benefits
Job Description
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
We are seeking a Senior Product Manager with a high level of technical expertise to join Braze’s Ingestion team.
The Ingestion product empowers our customers to seamlessly bring their data from multiple external sources into Braze through our Ingestion APIs and endpoints. Customers can then use that data to engage their end users in a meaningful and impactful way via Braze.
As a member of the Ingestion team, you will collaborate with other product teams across the company to ensure that building powerful features utilizing this data is a straightforward process. We take pride in developing products that offer our customers the flexibility to unify their data from various sources, the reliability and performance to ingest billions of data points, and the observability needed to quickly address any emerging issues with their data.
The ideal candidate for this role should have a strong understanding of complex data systems, be comfortable with large-scale data processing, and be able to work with technical teams to improve and innovate these systems. They should also understand how to use data to meet customer needs and drive product development. A deep understanding of the evolving data technology landscape and its impact on company behavior is also essential.
Responsibilities:
- Build and own the product roadmap and strategy for your product area
- Work closely with engineers and product designers to bring new products and features to life
- Immerse yourself in understanding our customers, market trends, and the technology landscape
- Stay abreast of our evolving product offerings and work with teams to enhance our data transparency accordingly
- Collaborate with User Experience Researchers to uplevel your knowledge and empathy for our customers and their use cases, and to help you identify future product opportunities
- Ensure the continued quality and stability of your product
- Refine our technology and processes to enable us to innovate more swiftly with minimal impact on our customers
WHO YOU ARE
- 5+ years of Product Management experience
- Familiarity with schema and/or API design, database performance characteristics, systems integration
- Professional software engineering experience strongly preferred
- Strong communication, collaboration, organization, and persuasion skills
- A proactive, positive, can-do attitude. You drive projects to completion excellently, and are always looking for new ways that processes and products can be improved
- Ability to work within a cross-functional team and balance multiple projects at once
- Eagerness to learn and grow
- Bonus Points:
- Experience at a B2B SaaS company
- Marketing industry experience or subject matter expertise
- Experience product managing APIs or Data Products
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News & World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women.
Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYERAt Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Safe Remote Job Search Tips
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