Nearsure
(UP023)Change Management Lead - Talent Connection
Job Summary
The Change Management Lead is responsible for designing and executing training, onboarding, communication strategies, and stakeholder engagement plans to support organizational change initiatives. The role requires deep expertise in Prosci and ADKAR methodologies and involves collaborating with Program and Release Managers to ensure successful adoption of system, process, and cultural changes. Candidates should have over 10 years of experience in change management or business transformation within large organizations, preferably in the telecommunications sector. Excellent communication skills in English and the ability to facilitate cultural and operational change are essential for this position.
Required Skills
Benefits
Job Description
Explore the Nearsure experience!
π Join our close-knit LATAM remote team: Connect through fun activities like coffee breaks, tech talks, and games with your team-mates and management.
π Say goodbye to micromanagement! We champion autonomy, open communication, and respect for diversity as our core values.
βοΈYour well-being matters: Our People Care team is here from day one to support you with everything from time-off requests to wellness check-ins.
Plus, our Accounts Management team ensures smooth, effective client relationships, so you can focus on what you do best.
Ready to grow with us? π
Hereβs what we offer you by joining us!
- Competitive USD salary π² β We value your skills and contributions!
- π 100% remote work π’ β While you can work from anywhere, youβre always welcome to connect with teammates and grow your network at our coworking spaces across LATAM!
- πΌ Paid time off β Take the time you need according to your countryβs regulations, all while receiving your full salary. Rest, recharge, and come back stronger!
- π National Holidays celebrated π΄ β Take time off to celebrate important events and traditions with loved ones, fully embracing your culture.
- π· Sick leave β Focus on your health without the stress. Take the necessary time to recover and feel better.
- πΈ Refundable Annual Credit β Spend it on the perks you love to enhance your work-life balance!
- π€ Team-building activities β Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nearsure family and feel part of our vibrant community.
- π₯³ Birthday day off π β Enjoy an extra day off during your birthday week to celebrate in style with friends and family!
About the project:
At Nearsure, we know great talent doesnβt wait for job openings. Thatβs why weβre building a community of passionate professionals for future opportunities.
These proactive searches align with the profiles our trusted clients seek regularly. Join our "Future Talent" network to be among the first considered when the right opportunity arises.
With over 160 new hires every year, we are constantly expanding our team with passionate and skilled professionals who want to make an impact.
As a Change Management Lead, you will design and drive training, onboarding, communication strategies, and stakeholder engagement plans. You will work closely with Program Managers, Release Managers, and other stakeholders to ensure smooth transitions and high levels of adoption for system, process, and cultural changes.
How your day-to-day work will look like:
- Apply a deep understanding of organizational change management principles, particularly Prosci and the ADKAR model, to drive successful change initiatives.
- Develop and execute stakeholder engagement strategies and resistance management practices to ensure smooth transitions.
- Lead enterprise communication planning by crafting effective messages, targeting key groups, and assessing communication impact.
- Design and implement training and onboarding programs that align with business objectives to enhance adoption.
- Oversee program lifecycle management, incorporating agile or hybrid delivery models to optimize execution.
- Drive cultural transformation efforts within enterprises, leveraging telecom sector knowledge or previous large-scale experience.
- Design and drive training, onboarding, communication strategies, and stakeholder engagement plans.
- Collaborate closely with Program Managers, Release Managers, and other stakeholders to facilitate smooth transitions.
- Ensure high levels of adoption for system, process, and cultural changes.
This would make you the ideal candidate:
- Bachelor's Degree in Computer Science, Engineering, or a related field.
- 10+ Years of experience in Change Management or Business Transformation.
- Proven application of Prosci methodology and ADKAR framework in enterprise settings (preferably), PMP/PMI also applicable.
- Solid experience in telecommunications or leading cultural change programs in large organizations.
- Expertise in planning and executing training, onboarding, and communications for varied stakeholder groups.
- Ability to collaborate closely with Program Managers, Release Managers, and cross-functional teams to ensure consistent messaging and smooth adoption.
- Exceptional interpersonal, facilitation, and communication skills.
- Advanced English Level is required for this role as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons.
What to expect from our Talent Connection process:
- Sign up: Apply to this position and upload your resume.
- Profile review: Our team will review your profile and keep it in our talent database.
- Contact: Our team will contact you to have an interview to get to know you better and to share with you a bit more of what we are looking for.
- Knowing you better: We'd love to discuss your experience in an interview with our recruiters.
- Notification: When a suitable position opens, weβll contact you to start the selection process, having in mind that this process will be faster because we already had the first screening.
- Transparency: This process is direct and without intermediaries.
π― At Nearsure, weβre dedicated to solving complex business challenges through cutting-edge technology and we believe in the power of tailored solutions. Whether you are passionate about transforming businesses with Generative AI, building innovative software products, or implementing comprehensive enterprise platform solutions, we invite you to be part of our dynamic team!
We would love to hear from you if you are eager to make an impact and join a collaborative team that values creativity and expertise.
Letβs work together to shape the future of technology!
π§βπ» Apply now!
By applying to this position, you authorize Nearsure to collect, store, transfer, and process your personal data in accordance with our Privacy Policy. For more information, please review our Privacy Policy.
Nearsure
Transform your digital journey with Nearsure. With expertise in 160+ technologies, a 90% retention rate, and an 85 NPS score, we deliver high-impact solutions.
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