Sidecar Health
Account Manager
Job Summary
This role involves serving as the primary liaison for existing groups, focusing on maintaining positive relationships and driving client satisfaction and retention. The Account Manager will attend virtual and in-person meetings across Ohio to provide education, support enrollment, and lead renewal discussions. The position requires strong communication, organizational, and relationship-building skills, along with experience in health insurance or employee benefits. The role offers competitive compensation, benefits, and opportunities to contribute to a growing, mission-driven healthcare company.
Required Skills
Benefits
Job Description
Sidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and attainable for everyone. We know that to accomplish this lofty mission, we need driven people who will make things happen.
The passionate people who make up Sidecar Health’s team come from all over, with backgrounds as tech leaders, policy makers, healthcare professionals, and beyond. And they all have one thing in common—the desire to fix a broken system and make it more personalized, affordable, and transparent.
If you want to use your talents to transform healthcare in the United States, come join us!
**Must reside in Ohio for consideration**
About the Role
As an Account Manager, you'll act as the primary liaison for existing groups, ensuring their satisfaction and retention through proactive relationship management. You'll attend client meetings across Ohio, providing education and enrollment support, while also identifying potential roadblocks and collaborating with internal teams for successful resolution.
What You’ll Do
- Serve as the primary liaison for existing groups, maintaining positive relationships, and driving group satisfaction and retention
- Attend virtual and in-person client meetings across Ohio to build relationships with groups, conduct education meetings, and provide enrollment support
- Lead renewal discussions, including negotiating terms and pricing to drive retention while balancing business objectives and client needs
- Proactively identify potential obstacles to group success and collaborate with internal teams to develop strategic solutions
- Collaborate closely with internal teams to ensure seamless implementation and optimize the group experience
- Oversee resolution of escalated issues by responding swiftly and managing client inquiries, concerns, and requests
- Be a part of a cutting-edge, fast-growing team
What You'll Bring
- 3+ years of experience in account management in health insurance or employee benefits
- Strong track record of successful account management and retention
- Bachelor's Degree
- Excellent communication, organization, and relationship-building skills
- A strong sense of ownership, a bias for action, and superior problem-solving skills
- Ability, and excitement to work in a fast-paced dynamic startup environment
- Current Ohio State Health and Life insurance license in good standing (preferred)
What You'll Get
- Competitive salary, bonus opportunity, and equity package
- Comprehensive Medical, Dental, and Vision benefits
- A 401k retirement plan
- Paid vacation and company holidays
- Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S.
In taking a market-based approach to compensation, base pay may vary depending on location. Additionally, base pay may vary considerably depending on job-related skills and experience. The current expected salary range for this position is: $75,000 - $95,000.
Sidecar Health is an Equal Opportunity employer committed to building a diverse team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
Sidecar Health
Looking for a new kind of health insurance? Sidecar Health offers transparent & affordable health insurance for individuals, and you can choose any doctor you like. Learn more.
See more jobsSafe Remote Job Search Tips
Verify Employer Thoroughly
Research the company's identity thoroughly before applying. Check for a professional website with contacts, active social media, and LinkedIn profiles. Verify details across platforms and look for reviews on Glassdoor or Trustpilot to confirm legitimacy.
Never Pay to Get a Job
Legitimate employers never require payment for applications, training, background checks, or equipment. Always reject upfront payment requests or demands for bank details, even if they claim it's for purchasing necessary work gear on your behalf.
Safeguard Your Personal Information
Protect sensitive data like SSN, bank details, or ID copies. Share this only after accepting a formal, written job offer. Ensure it's submitted via a secure company system or portal, never through insecure channels like standard email attachments.
Scrutinize Communication & Interviews
Watch for communication red flags: poor grammar, generic emails (@gmail), vague details, or undue pressure. Be highly suspicious of interviews held only via text or chat apps; legitimate companies typically use video or phone calls.
Beware of Unrealistic Offers
If an offer's salary or benefits seem unrealistically high for the work involved, be cautious. Research standard pay for similar roles. Offers that appear 'too good to be true' are often scams designed to lure you into providing information or payment.
Insist on a Formal Contract
Always secure and review a formal, written job offer or employment contract before starting work or sharing final personal details. Ensure it clearly defines your role, compensation, key terms, and conditions to avoid misunderstandings or scams.