Wiz, Inc.
Manager, Renewals (East)
Job Summary
The role involves leading a team of Renewal Managers to ensure customer retention and revenue growth in the cloud security SaaS environment. Candidates should have extensive experience in renewal or account management and management skills. The focus includes optimizing renewal strategies, managing forecast accuracy, and collaborating with sales and operational teams. The position emphasizes customer success, strategic leadership, and cross-functional coordination to drive long-term customer relationships.
Required Skills
Benefits
Job Description
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 13 countries work together to protect the infrastructure of our hundreds of customers, including over 45% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.
Summary
Alongside Wiz's broader Sales and Customer Success teams, the Renewal Management team is playing a critical role in Wiz's customer retention and expansion strategy. As Manager, Renewals you will be leading and owning risk in the East region of the United States. Ideal candidates will exhibit high levels of business and sales acumen all the while maintaining a customer-first approach. You will streamline strategy and communications between sales, customer success and operations leadership to ensure long term retention of customers. Join Wiz as a Manager, Renewals to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.
Location: Candidates must be located in the Central or Eastern United States.
What You’ll Do
- Lead, mentor, and motivate a team of Renewal Managers. Provide the team with tactical and strategic guidance to ensure delivery of exceptional service and retention strategies to customers in your region.
- Achieve or exceed quarterly revenue goals, tied to retention, growth and term extension of existing customer contracts.
- Maintain and report an accurate weekly forecast of renewals within region while collaborating with sales peers.
- Work with sales leaders to drive sales through optimizing processes, training of team, and development of a culture of collaboration, learning, and success.
- Identify and activate strategies to proactively reduce renewal risk within region.
- Collaborate effectively cross functionality with key teams including Deal Desk, Legal and Operations.
- Act as an escalation point for team around at risk or complex deals.
What You’ll Bring
- 7+ years of experience as a Renewal Manager, Account Manager, Customer Success Manager or related customer facing revenue focused role.
- 3+ years of management experience leading a Renewals team.
- Proven track record of mentoring and managing high-performing revenue teams.
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
- Deep understanding of Security SaaS offerings and pricing models and ability to learn Wiz's offerings and pricing with agility.
Benefits
Wiz offers a competitive package of benefits and programs to support you and your family. Below provides a description of our current benefits for employees in the US. Specific benefits may vary by location.
Health & Welfare Benefits
- Medical, dental and vision insurance
- Home Office Setup reimbursement
- Flexible Spending Accounts
- Monthly Connectivity reimbursement
- Employee Assistance Program (EAP)
Financial Benefits
- Short- and Long-term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan (with employer match)
Time Off
- Flexible paid time off + 11 paid holidays
- Paid leave programs, including parental, pregnancy health, medical and bereavement leave
Compensation
Starting compensation will be determined based on various factors, including but not limited to, the candidate's job-related experience, skills and geographic location. Your Talent Partner can share more about the specific salary range during the hiring process.
This role is eligible to participate in Wiz’s equity plan and may also include incentive compensation.
The annual base salary range for this full-time position is listed below.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Wiz, Inc.
Wiz is the unified cloud security platform with prevention and response capabilities, enabling security and development teams to build faster and more securely.
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