ProjectGrowth
Operations Workflow Specialist
Job Summary
This role involves designing, implementing, and optimizing workflows for marketing and sales operations with a focus on automation and system integrations. The candidate will work with tools like Zapier, GoHighLevel, and HubSpot to automate tasks, connect platforms via APIs, and enhance reporting capabilities. Responsibilities include dashboard creation, campaign management, and facilitating seamless collaboration between marketing and sales teams. The ideal candidate will have experience in marketing or sales automation, proficiency in API and CRM tools, and strong analytical and communication skills.
Required Skills
Job Description
Our US-based clients are dynamic and innovative companies at the forefront of digital marketing and sales automation. They specialize in leveraging advanced technology to revolutionize how businesses reach and engage their target audience.
We are looking for a highly skilled professional to optimize both marketing and sales strategies, integrate advanced workflows, and enhance reporting capabilities for a diverse range of clients.
Location:
Fully Remote (Work from Home), 9 AM - 5 PM EST
Key Responsibilities:
Workflow Automation & Integration:
Design, implement, and integrate workflows for both marketing and sales operations with CRM systems and other platforms.
Roll out automation workflows across multiple client accounts to ensure efficiency and smooth execution.
Utilize tools like Zapier to automate routine tasks, streamline lead management, and improve operational efficiency for both sales and marketing.
Set up calendar integrations to enhance appointment scheduling and synchronize activities across teams.
API & System Integration:
Utilize APIs to connect GoHighLevel, HubSpot, and other external platforms to integrate CRM, marketing, and sales tools.
Develop custom integration solutions to enhance system functionality and data flow, supporting both sales and marketing processes.
Reporting & Dashboard Management:
Build and maintain dashboards for internal performance optimization and client reporting using tools like Metabase.
Provide actionable insights for both marketing and sales teams, ensuring data-driven decision-making.
Create comprehensive reports to monitor CRM activities, campaign performance, and overall success metrics.
General Marketing Operations:
Manage marketing automation in GoHighLevel, ensuring data accuracy and optimizing campaign performance.
Execute general marketing campaigns to nurture and convert leads effectively.
Collaborate closely with sales, project management, and content teams for seamless marketing and sales operations.
General Sales Operations:
Manage generic sales tasks, including CRM management, lead qualification, and pipeline optimization.
Collaborate with marketing to align outreach and engagement strategies.
What Success Looks Like:
Enhanced Performance:
Effective monitoring and optimization of sales and marketing workflows, driving increased efficiency and results.
Seamless Automation & Efficiency:
Successful rollout of new workflows across client accounts, resulting in streamlined operations and reduced manual workload.
Data-Driven Insights:
Accurate and insightful reporting with dashboards, providing clients with clear visibility into both marketing and sales performance.
Qualifications:
Experience:
2-3+ years of experience in marketing or sales automation, operations, or related fields. Prior experience with GoHighLevel, Zapier, and CRM management (e.g., HubSpot) preferred.
Technical Skills:
Proficiency in API management, UTM tracking, and working knowledge of integration platforms like Zapier and Metabase.
Analytical Skills:
Ability to analyze data from marketing and sales platforms to identify opportunities for optimization.
Communication:
Excellent verbal and written communication skills, with an ability to explain technical concepts clearly.
Adaptability:
Thrive in a fast-paced environment and effectively manage multiple projects.
Application Process:
To be considered for this role these steps need to be followed:
Fill in the application form
Record a video showcasing your skill sets
ProjectGrowth
Land a high-paying job at an American company. Competitive Salaries. Always remote.
See more jobsSafe Remote Job Search Tips
Verify Employer Thoroughly
Research the company's identity thoroughly before applying. Check for a professional website with contacts, active social media, and LinkedIn profiles. Verify details across platforms and look for reviews on Glassdoor or Trustpilot to confirm legitimacy.
Never Pay to Get a Job
Legitimate employers never require payment for applications, training, background checks, or equipment. Always reject upfront payment requests or demands for bank details, even if they claim it's for purchasing necessary work gear on your behalf.
Safeguard Your Personal Information
Protect sensitive data like SSN, bank details, or ID copies. Share this only after accepting a formal, written job offer. Ensure it's submitted via a secure company system or portal, never through insecure channels like standard email attachments.
Scrutinize Communication & Interviews
Watch for communication red flags: poor grammar, generic emails (@gmail), vague details, or undue pressure. Be highly suspicious of interviews held only via text or chat apps; legitimate companies typically use video or phone calls.
Beware of Unrealistic Offers
If an offer's salary or benefits seem unrealistically high for the work involved, be cautious. Research standard pay for similar roles. Offers that appear 'too good to be true' are often scams designed to lure you into providing information or payment.
Insist on a Formal Contract
Always secure and review a formal, written job offer or employment contract before starting work or sharing final personal details. Ensure it clearly defines your role, compensation, key terms, and conditions to avoid misunderstandings or scams.